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i did the right thing and abolished my 0871! (Read 31,872 times)
ink4-u
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i did the right thing and abolished my 0871!
Dec 19th, 2005 at 11:58am
 
Hello my name is Jay and im from ink4-u.co.uk i first seen this site a year or so ago and have been thinking, and decided to do the right thing i have removed my 0871 number after all it didnt do me any good and it defo didnt do my customers any good so i replaced it with an 0845 so everyone pays local rate! Is this a good move do you think? Jay from  Smiley
www.ink4-u.co.uk
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ink4-u
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Re: i did the right thing and abolished my 0871!
Reply #1 - Dec 19th, 2005 at 11:59am
 
and i have added a say no to 0870 on my site as well near the bottom!
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jrawle
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Re: i did the right thing and abolished my 0871!
Reply #2 - Dec 19th, 2005 at 12:05pm
 
It's certainly an improvement. However, I'm sure most people here would rather you had changed over to a geographical number, starting with 01 or 02, so that they can make use of any discounts or inclusive call packages they may have. There isn't really such thing as "local" and "national" rate any more, as the vast majority of people pay the same for geographical calls whether they are to next door or to the other end of the country.
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mc661
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Re: i did the right thing and abolished my 0871!
Reply #3 - Dec 19th, 2005 at 5:24pm
 
ink4-u wrote on Dec 19th, 2005 at 11:58am:
.... so i replaced it with an 0845 so everyone pays local rate!.....


Hmm 1 step forward 2 steps back?
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ink4-u
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Re: i did the right thing and abolished my 0871!
Reply #4 - Dec 19th, 2005 at 7:34pm
 
i dont understand, i thought people didnt like calling 0871 so an 0845 is better because it costs much less
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Tanllan
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Re: i did the right thing and abolished my 0871!
Reply #5 - Dec 19th, 2005 at 8:01pm
 
Well, yeeeees, but the tariffing is so complicated (weekends, alternate Shrove Tuesdays et al.) that it is better to use a normal geographic number - or freephone. (Or Premium Rate).
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mc661
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Re: i did the right thing and abolished my 0871!
Reply #6 - Dec 19th, 2005 at 10:47pm
 
well theres daytime, evenings and weekends tarrif, plus Bank Holiday tarrif oh and christmas day and christmas eve tarrif when its not on a weekend, plus the shove tuesday tarrif. Then theres the special ofcom rate. Oh and I nearly forgot all of the above from a mobile which is a totally different rate from a BT Payphone which is obviously different to the Landline.

Following so far?

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Alternative
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Re: i did the right thing and abolished my 0871!
Reply #7 - Dec 19th, 2005 at 11:09pm
 
Ink - If I rang a conventional geographical number beginning 01 or 02, the call would cost me nothing regardless of where you are. I am based in Hertfordshire - even if you were based in Penzance, John O'Groats or Belfast say, the call would still cost me nothing as I pay a fixed monthly fee to NTL for all my geographical calls regardless of where they terminate.  Even if I didn't have this package, by using 1899 I would still pay just a 0.5 p per minute fee with a 2p connection charge.  BT users only pay the connection charge regardless of the call length. 

HOWEVER, by using an 0845, you are introducing another 'profit taker' into the equation and are costing your customers 3p per minute to ring regardless of whether they have fixed calling plans or not.  Why should I ring an 0845 number?  They are now considered as Premium rate numbers, but obviously not to the same extent as an 0870/1 number.  With a third party non geographic provider involved, there are now 4 companies taking profit out of the customer:-

1) The 0845 NGN telecom provider which has to share it's margin with....
2) The customers telephone line provider the customer rents his line from
3) Your organisation's telecom company where the call terminates.
4) Your organisation which probably gets a 'kick-back' of say 1p per minute when the customer calls.

All the above is paid for by the customer.  Why should a customer have to pay for all these different profit takers?

Alt.
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« Last Edit: Dec 19th, 2005 at 11:11pm by Alternative »  
 
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Dave
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Re: i did the right thing and abolished my 0871!
Reply #8 - Dec 19th, 2005 at 11:43pm
 
Yes, 0845 is like a smaller version of 0870 (and 0871). It is charged at local rate on some of BT's old (essentially pre-competition) rates. In July 2004 BT abolished it's main tariff where 0845 and local calls were the same rate and moved everyone onto BT Together Option 1. This is now the most basic package for a BT line. Typically, the only people paying the same for local rates and 0845 are people on the Light User Scheme.

Now costs to geographical numbers has fallen, leaving 0845 costing more. What's more, only a minority of BT's subscribers only actually pay different rates for local and national calls.
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NonGeographicalMan
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Re: i did the right thing and abolished my 0871!
Reply #9 - Dec 20th, 2005 at 1:33am
 
www.cartridges2u.com have a Freephone 0800 number and www.ink2u.co.uk have a normal 01 phone number that is free to call for anyone who has already paid a set monthly fee for the phone calls or who makes them using www.voipcheap.co.uk at 0p per call.  But your 0845 number costs 3p to 4p per minute depending on your customer's phone provider.  Its only 3p per minute you say but if everyone took your line of reasoning these 01/02 inclusive calling plans would be worthless (as indeed they largely already are) and everyone would be paying £40 or £50 a quarter at least extra in phone calls to these 084 and 087 numbers (all 084 and 087 numbers are bad as far as we forum regulars are concerned).

So no sorry your change is not good enough either in an absolute sense or vs your competition who are using 0800 numbers or normal 01 and 02 phone numbers.  But the fact that you used an 0871 number in the first place obviously suggests you can't be a very good businessman. Roll Eyes

Are you sure you aren't a friend of redtreble or tripleeight?  The line of reasoning in your posts seems really very similar to his way of thinking as he made a big deal of trying to suggest we think 0845 is perfectly ok when we most certainly do not. Angry
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kk
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Re: i did the right thing and abolished my 0871!
Reply #10 - Dec 20th, 2005 at 4:15pm
 
Organizations that use 0845 numbers should realise that they are not local rate calls.

For all practical purposes (99.9%), and for some time, the price distinction between a nation rate and local rate calls has been abolishes.  Like mobile calls in the UK, location does not matter to the cost of the call.

Providing a 0845 numbers does not help consumers in any way whatsoever, it only harms them.  The cost of using an 0845 number from a pay-phone or a mobile is often horrendous.

Please “ink4-u”, use a normal telephone number [01 or 02] and make your customers happy and increase your business.
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Re: i did the right thing and abolished my 0871!
Reply #11 - Dec 20th, 2005 at 7:09pm
 
I note that Ink hasn't replied to our last 4 postings!! Lips Sealed

Alt (to NGN numbers!!)
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« Last Edit: Dec 20th, 2005 at 7:10pm by Alternative »  
 
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ink4-u
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Re: i did the right thing and abolished my 0871!
Reply #12 - Dec 20th, 2005 at 10:33pm
 
im not ignoring you, but i use other forums and normally it sends me an e-mail when i have a reply who is **redtreble or tripleeight** i am an ok business man please dont judge on a telephone number alone i dont think that is a good way to judge people. i understand what you are saying now but the person that gave me the 0845 told me it was a good move i now understand why they did this so on the 1st of January 06 we will have a normal geographical number. I see all your points but just thought they were local rate thanks for all your input it is good to hear constructive criticism
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DesG
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Re: i did the right thing and abolished my 0871!
Reply #13 - Dec 20th, 2005 at 10:35pm
 
Congratulations, as I sure you have now gathered, it will remove a barrier a lot of people had to calling you.

Cheers, Des.
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ink4-u
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Re: i did the right thing and abolished my 0871!
Reply #14 - Dec 20th, 2005 at 10:38pm
 
i only got an 0845 because the company assured me it wouldnt cost customersany more than local rate i see that isnt true so i am actually sorting the geographical number now. maybe an 0800 in the future maybe the 1st of Jani is to long i can get it done by the end of tomorrow.
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