Phoned 0161 236 8256 today about a letter we received. Was told not the number and they offered a Non geographical number.
I asked "Have you got a Geographical number please."
The woman said "Yes 0161 2383 558 is customer servives."
Got through sorted everything out. It appears that several letters are going out to customers a day before due date saying twice the agreed amount and service charge because payment date missed.
They blamed the Christmas post, but the letters were sent out before the due date.
//Modified erata
" non Geographical"
to
"Geographical"