SAYNOTO0870.COM - London Buses cust services

SpottedCat Newbie Offline Posts: 2	London Buses cust services - 0845 300 7000 (TfL) Dec 30^th, 2005 at 9:43am I am looking for an alternative number for London Buses cust services who are on 0845 3007000. ~ Edited by Dave: Thread title amended
Back to top	« Last Edit: Dec 28^th, 2009 at 1:42pm by Dave » IP Logged

bigjohn

Supreme Member

Offline

Posts: 2,316
Gender: male

Re: seek London Buses cust services (0845 3007000)
Reply #1 - Dec 30^th, 2005 at 10:07am

You should give as much info as possible when posting a request.(Website,Address,Fax No etc etc)

Read http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1107463510 before posting requests.

Heres the website: http://www.transportforlondon.gov.uk/buses/contact_home.asp which might help someone crack this one.

Back to top

« Last Edit: Dec 30^th, 2005 at 10:13am by bigjohn »

BJ.

IP Logged

jamesbond Senior Member Offline Posts: 301 Suffolk Gender:	Re: seek London Buses cust services (0845 3007000) Reply #2 - Dec 30^th, 2005 at 11:01am Hi there! I think you must be refering to this: http://www.firstgroup.com/ukbus/london/london/contact/contactindex.php Correct ? James Bond
Back to top	IP Logged

bigjohn

Supreme Member

Offline

Posts: 2,316
Gender: male

Re: seek London Buses cust services (0845 3007000)
Reply #3 - Dec 30^th, 2005 at 11:18am

jamesbond wrote on Dec 30^th, 2005 at 11:01am:

Hi there!

I think you must be refering to this:

http://www.firstgroup.com/ukbus/london/london/contact/contactindex.php

Correct ?

James Bond

That links ok if the op wanted info on First Buses! But their are a lot more bus companies then them operating in London. Grin

Back to top

BJ.

IP Logged

mc661 Senior Member Offline Habitual FOI requester. Posts: 432 West-Norfolk Gender:	Re: seek London Buses cust services (0845 3007000) Reply #4 - Dec 30^th, 2005 at 7:18pm London Buses Arivia First Capital London United
Back to top	IP Logged

a very nice man

Supreme Member

Offline

Posts: 705
England
Gender: male

Re: seek London Buses cust services (0845 3007000)
Reply #5 - Jan 4^th, 2006 at 12:24pm

This is going to be a good one to solve.
The Kent County Council site http://www.kentpublictransport.info/bus_op.htm ; connects that number with the company London Central, based in Mitcham, Surrey.

A google search points you towards either Stagecoach, who are a subsidary of the Go-Ahead group, or towards http://www.croydononline.org/visiting_croydon/travel_information/ ;
The information on their lists a geo of 020 7222 1234 under the title of London Buses. I think that number is connected with Transport For London.

Another link is http://www.firstgroup.com/ukbus/london/london/contact/contactindex.php
The number comes up there, but also with a load of geo numbers for the depots.

The Bromley Hospital site gives this info "For further information please contact Transport for London’s Customer Services Department on 0845 300 7000 or email customerservices@tfl-buses.co.uk"

This site also has the number, but under the name of London General. http://www.londongeneral.co.uk/contacts.htm ; But still confirming a tie in with TFL.

There is enough evidence to suggest that if you tried to go via a geo number for the TFL, you would have some luck.

A V N M

Back to top

Wooden balance bikes for only £35 + postage. www.easycyclers.co.uk

IP Logged

mc661 Senior Member Offline Habitual FOI requester. Posts: 432 West-Norfolk Gender:	Re: seek London Buses cust services (0845 3007000) Reply #6 - Jan 4^th, 2006 at 1:23pm Stagecoach is NOT connected with Go-Ahead group. So that adds another company to the list!!!! I think the number ending in 1234 is the best one to use.
Back to top	IP Logged

a very nice man

Supreme Member

Offline

Posts: 705
England
Gender: male

Re: seek London Buses cust services (0845 3007000)
Reply #7 - Jan 4^th, 2006 at 2:26pm

That was my mistake associating Stagecoach with Go-Ahead. Too many windows open at one time. Sorry for the confusion.
Had another look to see if addresses were available to narrow the search down to a specific place, however all of these came up. It looks like it could be a central number and dependant on your location at the time of ringing, it switches you to your local company, or TFL take the calls and the grief, and pass it down the line.

Take your pick.

Customer Services
London Buses
172 Buckingham Palace Road
London
SW1W 9TN
Tel: 0845 300 7000
--------------------------------------------------------
London General, 25 Raleigh Gardens, Mitcham, Surrey CR4 3NS. Telephone: 0845 300 7000
--------------------------------------------------------
Customer Services, London Buses, 84 Eccleston Square, London, SW1V 1PX or call 0845 300 7000
---------------------------------------------------------
For any comments or suggestions you may have about Armchair's services, or for any information about the company, please telephone Freephone - 0845 300 7000

Armchair is another name for the list - Their other contact details are
Armchair
Armchair House, Commerce Road
Brentford, London, TW8 8LZ, UK

Telephone:+ 44 (0)20 8568 8227
Fax: + 44 (0)20 8847 2679
Fax: + 44 (0)20 8758 1101

e-mail: info@armchair.co.uk
----------------------------------------------------

But the most common contact name is Transport For London.
So I would suggest you try that route.

A V N M

Back to top

Wooden balance bikes for only £35 + postage. www.easycyclers.co.uk

IP Logged

trevord

Full Member

Offline

Posts: 248
West Sussex, UK
Gender: male

Re: seek London Buses cust services (0845 3007000)
Reply #8 - Jan 4^th, 2006 at 2:46pm

a very nice man wrote on Jan 4^th, 2006 at 12:24pm:

... a geo of 020 7222 1234 under the title of London Buses.

mc661 wrote on Jan 4^th, 2006 at 1:23pm:

I think the number ending in 1234 is the best one to use.

020 7222 1234 is the old London Transport enquiry number,
originally ABBey 1234,
then 01 222 1234,
then 071 222 1234,
then 0171 222 1234,
then 020 7222 1234.

So clearly a good one to try.

Back to top

IP Logged

mc661

Senior Member

Offline

Habitual FOI requester.

Posts: 432
West-Norfolk
Gender: male

Re: seek London Buses cust services (0845 3007000)
Reply #9 - Jan 4^th, 2006 at 4:45pm

trevord wrote on Jan 4^th, 2006 at 2:46pm:

020 7222 1234 is the old London Transport enquiry number,
originally ABBey 1234,
then 01 222 1234,
then 071 222 1234,
then 0171 222 1234,
then 020 7222 1234.

So clearly a good one to try.

you forgot.
Hello operator can I have a long distance call to London 1234 please, sure thats 2 Shillings a second.

Back to top

« Last Edit: Jan 4^th, 2006 at 4:46pm by mc661 »

IP Logged

trevord

Full Member

Offline

Posts: 248
West Sussex, UK
Gender: male

Re: seek London Buses cust services (0845 3007000)
Reply #10 - Jan 4^th, 2006 at 5:02pm

mc661 wrote on Jan 4^th, 2006 at 4:45pm:

you forgot.
Hello operator can I have a long distance call to London 1234 please, sure thats 2 Shillings a second.

Yes, there was a time when it was cheaper to send a letter (2½d by the only - better than 'first' - class of post), than make a short telephone call.

I certainly do not forget operator calls - as a child I lived in Worthing, which at the time had the dubious distinction of being the largest purely manual telephone exchange left in the country. You merely picked up the telephone and waited - often several minutes - for the operator to answer. If you wanted to make an emergency call, it was probably quicker to run out to a telephone box and press the special button for emergency calls, than wait at home for the operator to answer.

I also remember being told which company had the 'phone number "Worthing 1", because they were originally the first company in the town to get a telephone installed.

But enough of my reminiscences .... Lips Sealed

Back to top

IP Logged

bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: seek London Buses cust services (0845 3007000) Reply #11 - Jan 4^th, 2006 at 6:25pm Another possibility is 020 7222 5600 Central Customer Services. Transport for London http://www.tfl.gov.uk/tfl/contact_home.shtml Or if you want to plan your bus journey online try www.journeyplanner.org.
Back to top	BJ. IP Logged

a very nice man Supreme Member Offline Posts: 705 England Gender:	Re: seek London Buses cust services (0845 3007000) Reply #12 - Jan 4^th, 2006 at 6:46pm Just a quick one to TrevorD's history review. Even the old phones had letters coinciding with their numbers, as we do today. So the thought is......... How did they send text messages using those old dial phones
Back to top	Wooden balance bikes for only £35 + postage. www.easycyclers.co.uk IP Logged

trevord Full Member Offline Posts: 248 West Sussex, UK Gender:	Re: seek London Buses cust services (0845 3007000) Reply #13 - Jan 4^th, 2006 at 7:10pm a very nice man wrote on Jan 4^th, 2006 at 6:46pm: So the thought is......... How did they send text messages using those old dial phones You couldn't send text messages in Worthing, because the phones didn't have a dial!
Back to top	IP Logged

trevord

Full Member

Offline

Posts: 248
West Sussex, UK
Gender: male

Re: seek London Buses cust services (0845 3007000)
Reply #14 - Jan 4^th, 2006 at 7:34pm

a very nice man wrote on Jan 4^th, 2006 at 6:46pm:

Just a quick one to TrevorD's history review.
Even the old phones had letters coinciding with their numbers, as we do today.

In fact, yes old dial phones did have letters - but not quite "as we do today".
At least the letter O (and, I believe, also Q) were on the digit 0 (zero), instead of on 6 & 7, respectively, as they are today.
Hence, the old HOLborn exchange in London became 01-405 (not 465), now of course 020-7405 xxxx;
and also the old O or 0 for Operator (before 0 became the STD prefix).

I think there was a period, between the old letter distribution on the dial (with O = 0) and the current (formerly American) letter distribution (with O = 6), when dials had no letters, being purely numeric.

Many of the current exchange or area codes are derived from the old letter distribution on the dials: the first two digits (after the 01) are often derived from the first two letters of the main exchange, with the third digit merely as a 'tie break' to distinguish between exchanges with common first digits. E.g.:
WOrthing - 01903 (90 = WO on the old letter distribution)
CHichester - 01243 (24 = CH)
HOrsham - 01403 (40 = HO)
EPsom - 01372 (37 = EP)

Back to top

« Last Edit: Jan 5^th, 2006 at 9:51am by trevord »

IP Logged