Quote:alanenglish wrote on Jan 17
th, 2006 at 12:28pm:
It certainly means it's no longer a no-brainer. Their message was pretty clear - all credits expire in 180 days.
Surely most people would make some International or mobile calls that would consume the call credit within the 6 month time frame?
Not necessarily, I credited £1. on the 8th August 2005, and my email says as above, your credit will expire in 180 days, it will expire in February, and I have not made any mobile or international calls, therefore my credit is still £1.
Here is the email I received:-
VoipCheap credit is valid for 180 days.
Your credit will expire in February.
We advise you to use your credit before it expires and/or buy new credit* so your current credit will not expire.
* buying new credit is only possible if you have a small credit left on your account.
Kind regards,
VoipCheap Customer Services
www.voipcheap.co.ukSomewhere I remember reading, and I can't now find it, that because the account was unused the credit would expire, but as I have used it, albeit all free calls, i wanted to know if I used some of the credit now would this constitute usage and would I not need to top up, or could I top up with just another £1. this being my original buy or would it have to be the new €10 credit. I have emailed asking these questions, but have had no response since emailing them on the 19th and 12th January, any one here got the answers?
On reflection it appears if I do not use it I will lose it and the only way to continue with free calls will be to top up, but will I need to top up with €10 or £1. as original.