These two numbers for the Stoke-on-Trent depot were flagged as unavailable when I called them today (2nd Feb 2015):

01782 836071
01782 599889


Ant

As none of the said numbers for Gatwick work - discontinued, I guess that Yodel  no longer facilitate any info from local depots.  Not helpful as the chat is usually offline.  Further even if you do use the 12345678 trick, I find that the person at the other end has very little info on whether the parcel is am/pm etc.  So not much good.Yodel are going backwards - compared to DPD.

0800 157 7777

I have contacted Yodel via this number but it is Sunday and they are closed but it gives instructions and a call menu It is worth a try 

I'm expecting a delivery by Yodel today.  I tried tracking it last night on their website, but it didn't recognise it or postcode.  I clicked on "contact us" and decided to choose the online chat, which I couldn't find anywhere.  Early this morning I received a text from them saying I could expect them any time before 9p.m!  It's  my day off and I haven't been able to step out of the house yet (it's not 2.15p.m.).  I tried the free number, which is automated, and didn't get anywhere with the information I had and put the telephone down rather than try other things the automation wanted to suggest.  I've tried ringing a few of the geographical numbers from this website, but they have been disconnected.  Does anyone know of any geographical Yodel telephone numbers, or how I can find their online chat facility?

Right - I gave in and rang their customer service number 0844 453 7443 - only to find it was the same as the 0800 number (only now I've paid something for it, presumably), and there's no further option.  I re-dialled and said no when asked if I wanted an update on the delivery, answered a few questions, the last reply from me being "I want to speak to someone", only to be put on hold momentarily before a message came on saying the wait would be in excess of five minutes.  And I still couldn't find access to their chat facility on the website.  I may have to reconsider ordering anything from anyone using Yodel as a courier in the future.

They showed up just before four, but I will definitely be more aware of buying something that will mean a Yodel delivery in future - who's got that sort of time to waste - being expected to sit in from first thing in the morning to 9pm at night.  Fortunately there was still just enough time to go to town to get things done before closing.  But thanks for that number.  If it's something really important and I have to accept it'll be Yodel, it will be helpful.

First of all, thank you so much for this site, I have saved so much money and time by using it!

Has anyone come across an 03 number for Yodel? I'm a student at the minute and we don't have a landline, so need to use my mobile to make the call. This is the 3rd or 4th time I've searched the database and Google for an 03 customer service Yodel number to no avail 

Any help is greatly appreciated!

leezer3 wrote on Dec 2^nd, 2016 at 2:16pm:


Good Morning leezer3

Thank you for letting us know,

So are you saying that the 020 3738 format appears so far to be the general format Yodel are using for their depots?