bbb_uk Cheers for the time and effort, now that was appreciated!!

I have never had a problem with A.V.N.M (heck thats what im gonna call him now), hes always been helpful on here to people that help us in the first place.

But what gets our backs up is the people that
a) give us just a number
b) the bare minimum
c) add useless numbers to the unverified list (people like me have to verify all of them)
d) the attitude of the response to our response.

Were not being paid to help you find the GN number. Hey now thats an idea, charge £10 an hour per number request, and searching costs. We will soon get the info we request if your paying for it.

I think you have a point. Some people are newcomers to any internet forum, not just this one in particular, and take a bit of time to find their way around all the information, in this case including pinned threads with advice on helping yourself and others with new queries.

I was more fortunate than you with an early query I made - it was totally ignored. In the end I found the information myself and posted it on the thread and to the database. In that case it was Microsoft, which nominally is in Reading, but the technical support handling is in Dublin. I could have copied the blatant cynicism of some members here in listing an 0844 number instead of the Irish one, earning commission on what is effectively affiliate spam, but that should not be what the site is about.

On another thread here, someone is asking why the quality or quantity of discussion on here is falling away. I think the gratuitous and cliquish rudeness that you and others have experienced might just be something to do with it.