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INTERNAL REVIEW (Read 6,851 times)
derrick
Supreme Member
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Posts: 1,124
INTERNAL REVIEW
Feb 20
th
, 2006 at 10:22am
As some of you are aware I am trying to get the geo number of NHS DIRECT,it has now got to the stage where I have requested an Internal Review as the info is not forthcoming, however I have just got the message
"Could you explain what you mean by internal review? We do not have such a process."
Can some one point me in the direction of a web page explaining the Internal Review to this bunch of clowns?
Thanks
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trevord
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Posts: 248
West Sussex, UK
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Re: INTERNAL REVIEW
Reply #1 -
Feb 20
th
, 2006 at 10:51am
derrick wrote
on Feb 20
th
, 2006 at 10:22am:
Can some one point me in the direction of a web page explaining the Internal Review to this bunch of clowns?
This doesn't actually explain it, but it does say that they ought to - but are not obliged to - have one:
http://www.ico.gov.uk/cms/DocumentUploads/Refusal_Notice_Guidance_Jan_06.pdf
- se page 4
Also, I did a search for "Internal Review" on the Information Comminissioner's website and this was one of the results:
http://www.ico.gov.uk/eventual.aspx?pg=SR&cID=9188
It seems that if they don't have an internal review / complaints procedure, then you can complain directly to the Information Comminissioner.
Hope this is of some help.
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derrick
Supreme Member
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Posts: 1,124
Re: INTERNAL REVIEW
Reply #2 -
Feb 20
th
, 2006 at 1:55pm
Thanks trevord, had already looked at them, not very informative for the moron I seem to be conversing with, as he is supposed to be a FOI officer why he doesn't know what an internal review means is beyond me, anyway I have e-mailed him back and think I have got the point accross
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