Just went to use 18866/1899 on talktalk and they say 'i cannot use indirect acsess code from this line' - contact your provider.


Just off the phine to talktalk and yes they have blocked all indirect acess codes. An IAC block apparantly. They will not be lifted.

They would not lift it no matter what i said but i asked that if i changed my line rental back to BT (as many TT cusomers have line rental npw with them)would the ban still be in place?

The operator went away and asked. What do u know - the operator came back and said they would lift it.

Max

thaks joepublic

what is CPS

Max

max wrote on Feb 28^th, 2006 at 9:52am:

That had me worried as OneTel have now been taken over by Talk Talk, so I quickly tried ringing my friend in Germany and all is OK (PHEW !!) 1899 is working OK so I assume the others will also.

Saying that, it doesn't mean that they won't get round to stopping it sometime soon so I need to keep an eye on that.

Also, NO mention from them yet about the move, charges going up, or indeed any changes at all to my callplan & rental rates.

Has anyone else had any problems with the OneTel changeover yet !?  

Hi there!

I have an email from an employee from Onetel ( now TalkTalk ) and she advised me:

" We are in the process of advising all our customers about the TalkTalk takeover.
I personally am unsure as to who and when will be migrated to TalkTalk as I am unfortunately not privvy to that kind of information.

Once I do manage to find out, I will come back to you. But you should shortly receive communication from us about the whole TalkTalk merger. "

I also sent and received the following from Onetel Customer Services / TalkTalk:

Dear ***********
>
> Thank you for your email. I apologise for delay in response.
>
> I can confirm that OneTel is staying OneTel, upto now we are not migrating
customers from OneTel to TalkTalk, if the situation changes you will recieve
confirmation about this.
>
> If you have any further queries, please contact us on 0870 444 1820 or via
email to customerservices@talktalk.co.uk.
>
> Regards
>
> TalkTalk Correspondence Department

To:  <customerservices@talktalk.co.uk>
>      Cc:  <support@onetel.com>
>      Subject: Re: Talk Talk having acquired OneTel - Account Number ********

>      Hi there to both Onetel and TalkTalk Customer Services,
>
> I have been reading on various web forums that once TalkTalk have sent out
> the letter advising of the changeover, and TalkTalk are then subsequently
> transferring the line rental over directly to TalkTalk.  Firstly, the
Onetel account is in my name ( ********* ) and the BT line rental is my
mother's name and therefore the line rental has to stay with BT, because she is
responsible for this and secondly I have been told by my mother that the
BT line is on a High Priority repair service and this must not be tampered
with, due *********************************** and she needs a
working telephone line from BT, for which I am sure that you understand
why.
Anyhow, all that I require once the service has been rebranded to
TalkTalk, is the equivalent to the Onetel TotalUKTalk on CPS only.

Finally, is there any truth in what I have stated ?

When I receive further communications, I will post then accordingly.

James Bond

As a user of Talktalk CPS with a BT line I confirm that access to 1899 etc is still possible as of last night.

dixie wrote on Mar 10^th, 2006 at 8:43am:


Thats because your a BT Line Rental customer is it not?

Your find this sort of clause in most of the alternative  line rental suppliers T&C .TT are the first and i guess they want be the last to enforce it.

Hugh wrote on Mar 16^th, 2006 at 1:27pm:

Orchid V4.

http://www.orchid-electronics.com/v4dialler.htm