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SAYNOTO0870.COM › Main Forum › Geographical Requests › One Stop Phone Shop Customer Services

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One Stop Phone Shop Customer Services (Read 8,671 times)

gtz101 Junior Member Offline Posts: 65	One Stop Phone Shop Customer Services Mar 1^st, 2006 at 9:22pm There is a geographical number in the database but thats for SALES only. Customer Services is different number. One Stop Phone Shop Datum House Electra Way Crewe Business Park Crewe CW1 6ZT 0845 456 7878 Anyone know CS geographical number plz?
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: OneStopPhoneShop Customer Services Reply #1 - Mar 1^st, 2006 at 9:47pm Which number have you tried, there are two. 01270 211999 is marked sales 01270 504400 is labelled customer services and answers "Thank you for calling One Stop Phone Shop customer services..."
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a very nice man Supreme Member Offline Posts: 705 England Gender:	Re: OneStopPhoneShop Customer Services Reply #2 - Mar 2^nd, 2006 at 12:39am UK Info v11 confirms 01270 211999
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gtz101 Junior Member Offline Posts: 65	Re: OneStopPhoneShop Customer Services Reply #3 - Mar 2^nd, 2006 at 8:09pm I wasnt aware of those numbers. Thanks guys. btw: do these numbers appear on the database on this site? I didnt see them when I did a "search".
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Dave

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Re: One Stop Phone Shop Customer Services
Reply #4 - Mar 2^nd, 2006 at 8:24pm

gtz101 wrote on Mar 2^nd, 2006 at 8:09pm:

btw: do these numbers appear on the database on this site? I didnt see them when I did a "search".

Yes they are listed on this site in the verified database.

Go to the search page and type in the Company box one stop

I presume you typed OneStopPhoneShop (without spaces). This brings up the sales number because it is the only entry with the website address, which contains that text. Wink

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semo

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onestopphoneshop.co.uk cashback team
Reply #5 - Sep 21^st, 2007 at 4:02pm

osps seem to have changed their phone numbers. i tried 01270504400 but seem to be placed in a line and after 10 mins i give up waiting because i have the feeling there is no one at the other end to answer and i don't have that many free mins.

i got hold of osps through the cpw switchboard but when i asked to be put through cashback they told me to call an 0871 number and that they didn't have any other numbers (why would they, there's an 0870 one!!! Roll Eyes

). the number they advertise on their site is 0871 522 3404

btw, they seem to have taken down their casback web page @ www.onestopphoneshop.co.uk/cashback

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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: onestopphoneshop.co.uk cashback team Reply #6 - Sep 21^st, 2007 at 4:13pm According to 192.com, the number for them is 01270 211 999. However, their fax number is 01270 504 433 (which would match the geographic you gave before). You could try ringing that number and see if you can get through that way.
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DaveM

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Du vin, du pain, du
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Re: onestopphoneshop.co.uk cashback team
Reply #7 - Sep 21^st, 2007 at 8:50pm

semo wrote on Sep 21^st, 2007 at 4:02pm:

Well I'm very sorry to tell you but that number works fine. I called it myself last week so I know it does work, 1st hand. What you've got to realise is that irrelevant of which number you call, NGN or Geo, if there's lots of people calling you're gonna have to wait, be it 1 min, 10 min or half an hour. You will have to try & call at some other time. A long wait doesn't make a wrong number

As for the Carphone Warehouse link, as long as you're nice to them, they will pass you through to One Stop Phone Shop without any problems.

It stops hurting when I stop banging it against the wall !!

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semo

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Re: onestopphoneshop.co.uk cashback team
Reply #8 - Sep 22^nd, 2007 at 10:14am

DaveM wrote on Sep 21^st, 2007 at 8:50pm:

As for the Carphone Warehouse link, as long as you're nice to them, they will pass you through to One Stop Phone Shop without any problems.

yes i know. i am passed to osps but not to the cashback department. the customer service department used to deal with most of my cashback queries (if not all) and would be transferred to other departments but now i'm told i have to phone an 0870 number. i always go through carphonewarehouse for one stop but now it's one stop who don't want to transfer me.

i'll try the geo number again on monday (they used to be open on saturdays as far as i remember).

~ Edited by Dave: Quote box tidied up

« Last Edit: Sep 22^nd, 2007 at 7:24pm by Dave »

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