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Studio Outlet (Read 5,744 times)
shammyjack
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Posts: 1
Studio Outlet
Mar 7th, 2006 at 7:52pm
 
Hi Folks,

Please go easy on a newbie , I have diligently tried all suggestions and search options on this site and now throw myself on the experiance of my peers !

Studio-Outlet is a new mail order clearance site with which I am having major problems on a badly delayed order and the only contacts are email customercare@studio-outlet.co.uk or 08702 312 613 neither of which is any use as both are manned by monkeys ( probably paying them in peanuts ) .

I have discovered by default by CC ing an email to the Customer Care Manager by name that they are a member of Express Gifts group at Accrington [Findel Plc] ( postmaster@express-gifts.co.uk returned mail ).

Express Gifts refuse to give out a geographical number or put the call through allthough BT Business search lists 3 geographical numbers for themselves.

Any prior knowledge or help would be much appreciated as the 08702 number clocks up £2 a time before you get anywhere .

Best regards

shammy

~ Edit by DaveM: Title amended; website & other data added to text
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« Last Edit: Mar 8th, 2006 at 9:07pm by DaveM »  
 
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crabtree
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Posts: 74
Wigan
Re: Studio-Outlet
Reply #1 - Mar 7th, 2006 at 9:16pm
 
Doing a whois shows that the sites registrant is:

Domain name:
        express-gifts.co.uk

Express Gifts Limited

Burley House
Bradford Road
Burley in Wharfedale
Ilkley
West Yorkshire
LS29 7DZ
GB

192.com gives 01254 382 121

~ Edit by Dave: Domain name added for clarity.
~ Edit by DaveM: Title amended
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« Last Edit: Mar 8th, 2006 at 9:09pm by DaveM »  
 
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Dave
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Posts: 9,902
Yorkshire
Gender: male
Re: Studio Outlet
Reply #2 - Mar 8th, 2006 at 2:58pm
 
The registration information has a different company name to that of express-gifts.co.uk:
Quote:
Domain name:
        studio-outlet.co.uk

    Registrant:
        Findel PLC

    Registrant type:
        UK Public Limited Company, (Company number: 549034)

    Registrant's address:
        Burley House
        Bradford Road
        Burley in Wharfdale
        West Yorkshire
        LS29 7DZ
        GB


crabtree wrote on Mar 7th, 2006 at 9:16pm:
192.com gives 01254 382 121

This number is Accrington in Lancashire, about 30 miles away. Undecided

Numbers in Burley in Wharfedale start 01943 86.

A search of FINDEL in ILKLEY on 192.com gives 9 results at the same address. Tel 01943 864686 Fax 01943 864986

~ Edit by DaveM: Title amended
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« Last Edit: Mar 8th, 2006 at 9:10pm by DaveM »  
 
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