http://www.ofcom.org.uk/telecoms/groups/nts_focus/notes/nts27oct05Meeting Notes & Actions
Agenda item (1) - Introductions
Attendance:
Colin Scott
THUS (Chair)
Dave Bratt
MCI
Marcus Rudkin
Band-X
Durmuid Jennings
Reality Telecom
Richard Anderson
COLT
Gareth Davies
Ofcom
Geoff Brighton
Ofcom
Clive Hillier
Ofcom
Nic Green
Ofcom
Liz Greenberg
Ofcom
Karen Wray
C&W
Dave Simpson
Easynet
Anne McCardle
MCI
Andy Martin
IV Response
Toby Higho
Centrica
Kath Embleton
BT
Andrew Wileman
Telewest
Helen Morgan
Energis
Nancy Saunders
Kingston
Mark Amoss
BT
Alex Cheetham
BT
Colin Annette
BT
Julian Wootten
BT
Nick Dixon
Kingston
Sarajane Amey
NTL
Debbie Mulloy
NTL
Dominic Carney
YourCommunications
Mike Barford
Tiscali
Agenda (2): Q&A on the three current NTS PRS related consultations/statement (Ofcom)
Geoff Brighton said that Ofcom didn’t have anything to add to the consultation documents already published, however Ofcom were happy to take any questions.
Dave Simpson asked how open the debate was. How much was left to be decided?
Geoff Brighton said that all consultations are open and that Ofcom will consider the views expressed by all sides.
Nancy Saunders asked how Ofcom would stop originators revenue sharing on calls which they both originated and terminated.
Gareth Davies said that Ofcom probably wouldn’t look at this area. Nancy added that given BT originate and terminate a large proportion of calls they could continue to offer a revenue share.
Colin Annette said that this would probably raise cross subsidy issues and would be adequately covered by existing provisions. Gareth Davies agreed.
Durmuid Jennings asked when the numbering policy review would be completed. Helen Morgan added that it would be helpful if Ofcom provided a co-ordinated overall plan as clarity was required over issues relating to the General Conditions, ICSTIS and numbering.
Gareth Davies said that Ofcom should be in a position to give more detail of the impact of the numbering review on the NTS policy review by the time it published the statement.
Alex Cheetham asked if Ofcom planned to do a further consultation on the proposals for 0870 (on the removal of revenue share and the re-linkage to geographic pricing).
Gareth Davies said if Ofcom proceeded as proposed, further statutory consultations would be required to re-establish the linkage between 0870 call charges and geographic call charges, extend PRS regulation and remove 0870 from the scope of the NTS Call Origination Condition.
Andrew Wileman said the document mentioned the issue of who was responsible for transit charging, however it didn’t propose a way forward. When did Ofcom expect that debate to occur?
Geoff Brighton said that Ofcom had expressed a view in the consultation, however since the present arrangements were not subject to any regulation Ofcom considered that the issue should be dealt with through contractual agreement by operators.
Colin Annette said he expected negotiations to happen on both transit and termination payments during the one year interim period. Andrew asked if BT anticipated the negotiations occurring on a bi-lateral or multi-lateral basis. Colin said he expected discussions on transit and termination to be both bi-lateral and multi-lateral.
Andy Martin asked if Ofcom had received any consumer responses. Clive Hillier said that over 100 consumer responses had been received, many prompted by the Say no to 0870 campaign.
Andy Martin asked if any mobile operators had responded. Clive said Ofcom had not received any industry responses so far.
Colin Scott asked Ofcom why it had not consulted with any mobile operators prior to the consultation being published when NTS calls from mobiles had been identified as a major cause of consumer concern. Geoff Brighton said that no mobile providers had approached Ofcom and that Ofcom had consulted with many stakeholders prior to publication. Nancy Saunders said that Ofcom had sought out the views of other stakeholders. Andy Martin said that a discussion with the mobiles was very important.
Geoff Brighton said that with hindsight it might have been better to approach the mobile providers.
Toby Higho asked if Ofcom had conducted any analysis on the comparisons between 0844/0871 and 0845/0870?
Clive Hillier said that some comparisons had already been published, however more would be shared soon when the additional consumer research is published.
Colin Annette asked if the Ofcom Consumer Panel had given any feedback. Gareth Davies said that the Consumer Panel would be submitting a response. Geoff Brighton said he had also met with the Advisory Committee for England (ACE) which, in addition to the Consumer Panel , provide advice to the Ofcom Board on consumer issues. This group were generally supportive of Ofcom’s proposals but remained concerned about ‘locked-in’ services where consumers have little choice in making NTS calls.
Nancy Saunders said the consultation failed to consider the many other methods of communication available, including email and post. Very few consumers were truly locked in.
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