Welcome, Guest. Please Login or Register
SAYNOTO0870.COM

<---- Back to main website

 
Home Help Search Login Register

Poll Poll
Question: Is Talk3 + International + Free Broadband really worth it?

Yes    
  5 (16.7%)
No    
  25 (83.3%)




Total votes: 30
« Created by: Smasher on: Apr 11th, 2006 at 8:36pm »

Pages: 1 2 3 4 
Send Topic Print
TalkTalk Broadband + Rental + Calls + More... (Read 58,133 times)
Dave
Global Moderator
*****
Offline



Posts: 9,902
Yorkshire
Gender: male
Pensioner calls on phone firm
Reply #45 - Nov 22nd, 2006 at 4:15pm
 
Just spotted this article mentioned on MSE.  Grin

...

Quote:
A FURIOUS pensioner staged a lie-down demonstration to protest about poor phone service.

Brian Crews signed up with Talk Talk through the Carphone Warehouse in July because of the free broadband offer but has had numerous problems since then.

[...]

Mr Crews went to the Carphone Warehouse store in High Street, Beckenham, on November 16.

He took a sleeping bag, pillows and sandwiches with him and vowed to stay until his phoneline got reconnected.

It was fixed within three hours.

Mr Crews said: "They pulled out all the stops to fix the problem but the service is so poor.

"I would advise everyone to have nothing to do with Talk Talk."
Back to top
 
 
IP Logged
 
bhojpuri
Newbie
*
Offline



Posts: 1
Re: TalkTalk Broadband + Rental + Calls + More...
Reply #46 - Dec 3rd, 2006 at 10:50am
 
I am  new to these teckies, with some difficulty I found how to write here>  I have been regularly using override and where required and available geographical nos( for 0845,0870,0871.etc....)and so far I have not been blocked by talk talk ?I am a little surprised to read that talk talk blocks these overrides?
About broadband>it goes upto 2mb on a healthy day, mostly hovers around 1-1.5meg;enough for my needs! some times for no reasons it wouldnt connect > switch it off , come back later > it works; Not brilliant but does the job for me! I would say I am happy so far Smiley
Back to top
 
 
IP Logged
 
NGMsGhost
Supreme Member
*****
Offline


The Forum Ghost of NonGeographicalMan<b
r />

Posts: 2,720
Surrey, United Kingdom
Gender: male
Re: TalkTalk Broadband + Rental + Calls + More...
Reply #47 - Dec 3rd, 2006 at 11:06am
 
bhojpuri wrote on Dec 3rd, 2006 at 10:50am:
About broadband>it goes upto 2mb on a healthy day, mostly hovers around 1-1.5meg;enough for my needs! some times for no reasons it wouldnt connect > switch it off , come back later > it works; Not brilliant but does the job for me! I would say I am happy so far Smiley


I suggest you switch to a different ISP offering a better service by choosing one of those at www.dslzoneuk.net/isp_ratings.php

In my opinion www.newnet.co.uk who charge £12.95 per month for an 8MB ADSL Max connection with 3Gb of data and who only charge 70p per Gb for any additional Gb you use offer by far the best combination of value and quality for any lighter broadband user.

Also you can get all 01/02 calls and calls to any normal EU number for £4.33 per month from www.euphony.co.uk ; Still I suppose with a BT bill of £11 a quarter on top that still comes to £28.32 per month for a decent broadband service and unlimited phone calls and phone line compared to £21 per month for a shoddy TalkTalk service.  You will note that TalkTalk and Tiscali are bottom rated by their customers at www.dslzoneuk.net and also get by far the worst results on speed ratings.
Back to top
« Last Edit: Dec 3rd, 2006 at 11:09am by NGMsGhost »  

<div style=
 
IP Logged
 
Dave
Global Moderator
*****
Offline



Posts: 9,902
Yorkshire
Gender: male
TalkTalk does not learn
Reply #48 - Jan 4th, 2008 at 9:48pm
 
Just found this which was published last month. It is an ASA adjudication on Talk Talk for, yet again using the "free broadband" statement. The complaint was upheld.

http://www.asa.org.uk/asa/adjudications/Public/TF_ADJ_43681.htm

Quote:
A brochure ad, for TalkTalk, was headed "FREE Broadband" and claimed " ... This year, why not join our Talk3 call plan and get up to 8 Meg (speed depends on proximity to exchange) broadband free!  All you pay is £8.99 per month plus TalkTalk line rental at £11 per month (the same as you'd pay BT)".  A footnote stated "When you take calls, broadband and line rental together there is a minimum contract term of 18 months".

Issue
British Telecommunications plc (BT) believed the claim "FREE Broadband" was misleading, because the minimum term contract on the pre-existing Talk 3 call plan was 12 months, whereas the contractual period for 'Talk 3 with free broadband' was 18 months; the package advertised involved an increased burden on the consumer than that previously offered and was, therefore, classed as a new package of which broadband was an intrinsic, not free, element.
Back to top
 
 
IP Logged
 
Pages: 1 2 3 4 
Send Topic Print
(Moderators: bbb_uk, DaveM, Dave, Forum Admin, CJT-80)

Website and Content © 1999-2024 SAYNOTO0870.COM. All Rights Reserved. (DE)
Written permission is required to duplicate any of the content within this site.

WARNING: This is an open forum, posts are NOT endorsed by SAYNOTO0870.COM,
please exercise due caution when acting on any info from here.


SAYNOTO0870.COM » Powered by YaBB 2.5.2!
YaBB Forum Software © 2000-2024. All Rights Reserved.


Valid RSS Valid XHTML Valid CSS Powered by Perl Source Forge