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Consumer Direct (Read 18,221 times)

jimbo2005 Junior Member Offline Posts: 82	Consumer Direct Apr 19^th, 2006 at 12:03pm Does anyone have the local number for the Consumer Direct North West call centre (the number that is mapped to 0845 404 0506. It connects to Barrow In Furness! There is an 0151 number that currently maps to this but if anyone has the 01229 number please let me know. Thanks. ~ Edited by Dave: Thread title amended
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a very nice man Supreme Member Offline Posts: 705 England Gender:	Re: Consumer Direct North West (Barrow In Furness) Reply #1 - Apr 19^th, 2006 at 12:34pm Try this one 01229 821363 found on http://www.google.co.uk/search?hl=en&q=%22Consumer+Direct+North+West%22++01229&m...
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jimbo2005 Junior Member Offline Posts: 82	Re: Consumer Direct North West (Barrow In Furness) Reply #2 - Apr 19^th, 2006 at 1:34pm I had alrady done this. Thanks. However, the number you qoted is the FIRE STATION!!! I know it comes up in Goodle but that is a page of job vacancies which list consumer direct and other public service jobs. Good try. Thanks. If anyone else can help please reply. Cheers.
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derrick Supreme Member Offline Posts: 1,124	Re: Consumer Direct North West (Barrow In Furness) Reply #3 - Apr 19^th, 2006 at 3:25pm I live in lancashire and if I phone 01772 533573, (Lancashire Trading Standards) it puts me through to Consumer direct automatically, they have different numbers and I believe that whichever one I use they will put me through to CD if asked, maybe your local one does the same.
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jimbo2005 Junior Member Offline Posts: 82	Re: Consumer Direct North West (Barrow In Furness) Reply #4 - Apr 19^th, 2006 at 5:48pm Yes it does but ours may be temporary so with this number it will do exactly what the other one dows so thanks very much.
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Consumer Direct North West (Barrow In Furness) Reply #5 - May 23^rd, 2006 at 8:55pm All Consumer Direct numbers are here. North-West: 01229 842203 Quote: We are aware that some callers prefer to call a landline number rather than a non-geographic 0845 number, as this may be less expensive for them. [...]
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jimbo2005

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Posts: 82

Consumer Direct - North West confirmed geo
Reply #6 - Jan 14^th, 2008 at 5:47pm

For Webmaster:
#
Spoke today to Consumer Direct North West, who are still based in Barrow, but in passing I asked for the new geo number that has replaced 01229 842203. The lady I spoke to originally said there wasn't one, and the old one is no longer in use - the latter true, the former untrue. i asked to speak to a supervisor, who granted my wish - great!

It appears that the North West branch of Consumer Direct, despite having numbers in Mnachester and Preston which say "you ahve been diverted to Consumer Direct North West...", etc, is now handled by a central switchboard in Birck Lane, London, to which the 0845 405 0506 number is attached to inthe North West.

So, 0845 4040506 is identical to:

0203 103 5167

when calling from the North West.

Could you please update the verified list to replace 01229 842203 with this 0203 number. The 0161 number also works, but this is a diverter and not the actual equivalent, so is not required.

Thanks.

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Consumer Direct - North West confirmed geo Reply #7 - Jan 14^th, 2008 at 9:03pm jimbo2005 wrote on Jan 14^th, 2008 at 5:47pm: So, 0845 4040506 is identical to: 0203 103 5167 when calling from the North West. jimbo2005, I have updated that entry. The 020 number you've posted is given on the Consumer Direct website here.
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jimbo2005 Junior Member Offline Posts: 82	Re: Consumer Direct North West (Barrow In Furness) Reply #8 - Jan 15^th, 2008 at 12:12am Thanks. That was the page I was looking for and couldn't find it! Sorry. The 0203 number is indeed correct, but I was working backwards when I searched for it - hense 5167 listed. 5166 also works! Cheers.
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derrick Supreme Member Offline Posts: 1,124	Re: Consumer Direct North West (Barrow In Furness) Reply #9 - Jan 15^th, 2008 at 3:07pm I have just used this number;- 01229 842203 as well as the 02031035167, and both give the same message;- " welcome to Consumer Direct North West" then a bit more info before the phone rings again, assumingly to put you through to an adviser, so as far as I can see, both numbers work!
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jimbo2005 Junior Member Offline Posts: 82	Re: Consumer Direct North West (Barrow In Furness) Reply #10 - Jan 15^th, 2008 at 5:21pm Indeed. I am absolutely certain that the 01229 number was NOT working yesterday, so they have obviously remapped the number. At least you have a choice now. Perhaps my intervention was positive then.
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sayno20870er Newbie Offline Posts: 8	Re: Consumer Direct North West (Barrow In Furness) Reply #11 - Jan 15^th, 2008 at 6:55pm derrick wrote on Apr 19^th, 2006 at 3:25pm: I live in lancashire and if I phone 01772 533573, (Lancashire Trading Standards) it puts me through to Consumer direct automatically Same for me, get through straight away.
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Dave

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Re: Consumer Direct
Reply #12 - Mar 28^th, 2011 at 3:51pm

The current list of alternatives published by Consumer Direct has changed and I have updated the numbers we have listed:

East of England: 01438 518809 (as 0845) | Old 01438 737460
East Midlands: 01522 848277 (Affiniti network message; no longer available) | I have left the old number listed 01522 563000 | 01522 563013 also works the same
London: 020 8181 8956 (as 0845)
North-East: 01642 692043 (as 0845)
North-West: 020 3103 5165 | Old number 01229 842203 answers same as this 020
Scotland: 01851 822401
South East: 01622 626520 | Also 01622 626523/5 (not listed)
South West: 01209 720333
Wales (English language): 029 2036 7800
Wales (Welsh language): 029 2036 7801
West Midlands: 024 7648 0185 (as 0845) | Old 024 7678 6610 answers as option 3
Yorkshire and the Humber: 0113 201 3670
Energy: 01604 640 371
Post: 01604 640 383

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CJT-80

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Manchester
Gender: male

Re: Consumer Direct
Reply #13 - Mar 28^th, 2011 at 9:44pm

Dave,

Yet again I am so greatful to use SNT0870. I had to call Consumer Direct (CD) after a complaint against Tesco.

I checked online at the CD site, to be greated with an 0845 number, knowing I'd be leaving to go see a friend, I quickly checked on here and found the 01 number for my area (South East) the call was answered quickly, and I got the help I needed.

I am still persuing the complaint with Tesco. Angry

« Last Edit: Mar 28^th, 2011 at 9:44pm by CJT-80 »

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com

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