I apologise if this is not in the correct category

I have been given a number to call by an American airline but I don't know if it is for use in the UK, it is 00 800 55558000, where is this?

Thanks

Dave wrote on Apr 22^nd, 2006 at 1:56pm:


This is an International FreePhone number.  That is one that is free to call from almost anywhere in the world provided you call on a domestic home landline.  Of course mobile phone providers will almost certainly charge you at their 0800 Freephone rate which is not free and usually excluded from bundled minutes.  This number also ought to be free to call from any BT Payphone too although the fact that it doesn't require you to put money in would confirm this.

In general 00 800 Freephone numbers have the same characteristics as 0800 to call except you can also call them free from another country too and not just within the UK.  The actual call centre could be located anywhere in the world since as far as the international call routing country code system is required the 800 is a country code for the country called Freephone that can in fact be anywhere in the world.  As there aren't that many 00 800 numbers they only need the one code to serve them all.

jrawle wrote on Apr 24^th, 2006 at 1:43pm:


When International Calls to many parts of the world only cost 0.5p per minute to retail customers its hard to imagine why a cheap 00 800 call centre service cannot be developed.  I would be interested to know which greedy telecoms company the whole 00 800 freephone system routes through so we can then know who it is who is stitching up the 00 800 call centre operators.

00 800 surely ought to be a way to reduce costs by an international company with identical products distributed in many countries only running one call centre for the whole English speaking world?...............

What part of "International Freefone" don't they understand?

http://en.wikipedia.org/wiki/Universal_international_freephone_number

I now do have a sensible answer and it has been provided by a Plusnet C.S. person:

"We don't get charged for these calls, so neither will you. They won't appear on your bill either though."

So there you have it! PlusNet do NOT charge for dialling an 00800 xxxx xxxx number  (and I take back all I said earlier)

CJT-80 wrote on Jun 8^th, 2012 at 9:56pm:
Yes I do and great value it has been too.

CJT-80 wrote on Jun 9^th, 2012 at 12:15pm:
Indeed they are! As a non-cable customer I have tried many of the ISPs over the years and frankly, PlusNet have topped the lot in every way. It would take an awful lot of persuading to make me migrate away from them now... (and I say that as an IT Professional by trade of 45+ years who appreciates it when a company takes the trouble to communicate at the same technical level as its customers)