suziwilson
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Posts: 3
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we have on the 17 /10 /2007 paid a deposit of £265 for patio doors, from nationwide home improvements, from a very pleasant guy called John Kay, we are in Dunfermline in Fife and he is based in Kennoway in Fife. he promised our doors would be fitted within 4 to 5 weeks which included building warrant. my partner after no one returning our calls decided to contact Fife council to see where we were on the building warrant, to find it had not been applied for, that was today 30th november. John Kay phoned us back today after us leaving a message to cancel to say he had been intouch with his boss, but would not give us his name, and said that the doors would be fitted within the next couple of weeks after building warrant comes through. I wish we had checked this company out before signing anything as I feel that we have lost our deposit I have his address, phone no and email address, yet still find it hard to get him to reply. dont know what to do now but wait and see if the doors appear. thank you for bringing this company to our attention.
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