sherbert
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I have repeated so many times on this thread that no company that is reputable, will ever ask for a deposit. If anyone asks for a deposit the alarm bells should be ringing. As I have mentioned before I have had windows, barge boards, kitchens, bathrooms and boilers fitted by various people over the years and have never once paid a penny deposit. I pay on the day of completion.
It looks if you are lucky to only have lost £265.
Get in touch with your local trading standards officer, (or the equivelent in Scotland)
Good luck
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