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Nationwide Home Improvements - 0871 5200090 (Read 213,932 times)
white_knight
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Re: Nationwide Home Improvements - 0871 5200090
Reply #30 - Jun 29th, 2007 at 2:14pm
 
viv

how do you know that these other companies are reputable, have you bought from them. or let me guess you work at one of them do you?

I am not trying to hush anybody up, the point i was trying to make is that you are all making an awful lot of assuptions that you can not appear to prove, i would suggest the course of action of writing to the MD would solve all your problems.

I also notice that you didnt answer my question as to how one of the compnaies owe you money.... i think you actually work for one of the compnaies you cliam are reputable and are not a disgruntaled customer at all.

as i say if anyone wants any help with any problems with the MTI group let me know and i will help if i can.......
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Vivienne
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Re: Nationwide Home Improvements - 0871 5200090
Reply #31 - Jun 29th, 2007 at 2:25pm
 
I'm replying to White Knight (I think - still working my way round here!!).  Hi White Knight!  Short version: I got one of the 'free £1,000 voucher ...' phone calls (I'm ex-directory!), let the rep come, signed a contract, was asked for a huge deposit (a LOT of money which I can't believe I gave him), heard nothing for weeks despite many calls to the company, eventually found out where they were and went to see them, was told they could not guarantee doing the job at all (trouble with suppliers), said I could have a refund, it never came, more calls and a visit, one cheque, bounced twice.  I just cannot afford to lose this money, and the more I hear about other people's experiences, and the more I 'dig', the angrier I get.  One person can't make this company own up to their responsibilities but a group of people could if they got together (emails to scam.busters@hotmail.com telling of bad experiences with them is a good start).  They seem to take pleasure in ripping innocent people off while they live the high life and drive round in silver Mercedes.  It's sinful.  Thanks for introducing us to DMA.  Are they members ?  I'll be making that my next mission ...  Have a nice day!
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shaz_b
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Re: Nationwide Home Improvements - 0871 5200090
Reply #32 - Jun 29th, 2007 at 2:29pm
 
Smiley
hey white knight,
I get where your'e coming from on that last remark but seriously i have tried to contact the company all morning but the phone is left ringing all the time!
if you know who i should be writing to regarding the MD of nationwide windows & conservatories who are a division of MTI and are based in beck road huddersfield then i would be happy if you could tell me Grin

I dnt know about anybody elses case but I aint assuming anything, im saying it as it is and thats not slander or anything its just reporting the facts , that this company is in my case currentley in breach of a legal conrtact for not completing the work the were paid to do in the first place
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Vivienne
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Re: Nationwide Home Improvements - 0871 5200090
Reply #33 - Jun 29th, 2007 at 2:29pm
 
White Knight - email me and I'll tell you who I am. I certainly do not work for the other companies, I didn't even know they existed till a couple of weeks ago - but I have had interesting conversations with them both.  Looks like we're on line together!  I have to go now but will be back later ...  Cheers!
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Vivienne
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Re: Nationwide Home Improvements - 0871 5200090
Reply #34 - Jun 29th, 2007 at 2:31pm
 
Shaz - email me and I'll give you the MD's name and address.  Back later, gotta dash ...
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shaz_b
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Re: Nationwide Home Improvements - 0871 5200090
Reply #35 - Jun 29th, 2007 at 2:35pm
 
Smiley

ok now you got me who are the DMA?
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shaz_b
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Re: Nationwide Home Improvements - 0871 5200090
Reply #36 - Jun 29th, 2007 at 2:41pm
 
Shocked
WHITE KNIGHT, FORGIVE ME FOR SAYING THIS BUT YOUR'E VERY PROFESSIONAL WITH THE WAY YOU SET OUT YOUR WORDS! ABIT LIKE A SECRETARY...... MAYBE TO ONE OF THESE COMPANIES WITH WHOM PPL HAVE DISPUTES WITH, NOBODY CAN BLAME YOU IF YOU ARE BUT BY THE SAME TOKEN YOU SHOULDNT JUDGE OTHERS  Sad
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white_knight
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Re: Nationwide Home Improvements - 0871 5200090
Reply #37 - Jun 29th, 2007 at 5:09pm
 
Viv, Shaz

The person to write to is Mr P Hill, he works from the Widnes office most of the time i understand but if you write to "20 Beck Rd Huddersfield" i would imagine his staff will get the letters to him....i would address them as "private and conf" and recorded delivery so you can log them.

i know one of the girls in accounts at the Huddersfield office of MTI very well as we worked at the same company years and years ago, if you want to give me your order number / ref number i will see what i can do for you. Head of MTI customer service is a guy called matt, he can be called on 08704451670, but i have tried number a couple of times i got an ans machine 1st time but then spoke to him the second he was quite helpful ( very broad yorkshire accent though)

and no i am not a secretary at one of the companies, i am just trying to help, if you dont want any help and would rather just moan on this site then i will leave you to it.  Huh

Viv did you order a bedroom by any chance.....
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Vivienne
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Re: Nationwide Home Improvements - 0871 5200090
Reply #38 - Jun 29th, 2007 at 5:34pm
 
Hi White Knight - have already done everything you suggested, in fact have just returned from an unannounced visit to their Head Office.  Saw one of the MDs (not the one you mentioned), made quite an impact (!) and have made an appointment to see both of them next week.  Don't want to put my order number on here but would love to talk to you through scam.busters@hotmail.com
Shaz - email me again and confirm who you are!  I have lots of info that might help you.
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Vivienne
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Re: Nationwide Home Improvements - 0871 5200090
Reply #39 - Jun 29th, 2007 at 5:38pm
 
White Knight - no it wasn't a bedroom.  You sound a really honest and useful chap - email me, I'm fighting for a lot of people!

Viv
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white_knight
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Re: Nationwide Home Improvements - 0871 5200090
Reply #40 - Jun 29th, 2007 at 5:48pm
 
Viv

dont want to email you, i still dont know who you are and dont want to give out my email address, the reason i asked about the bedrooms is that i know that MTI's bedroom supplier stopped trading and they could not source the products as they were bespoke and it caused a load of probs, how can you have 2 MD's ? i thought the MD was a MR HILL....
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Vivienne
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Re: Nationwide Home Improvements - 0871 5200090
Reply #41 - Jun 29th, 2007 at 6:07pm
 
For heavens sake White Knight - get onto hotmail and make up some details and then I won't even know it's you!?? I swear on my children's lives that I am just an ordinary person who is trying to gather a group of dissatisfied customers who, together, might get some action against this firm.  Trading Standards will take more notice if they have more evidence.  In the last 5 minutes I have been onto my hotmail account and have spoken to a lady from St Helens who is having the same problems as 'sheikyourmunny'.  I have spoken to her and am giving her both MDs addresses.  Seems they're having problems with windows suppliers too (hardwood)!  Contact me and I will give you my phone number, and address, if you want it!!!
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nanstallon
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Re: Nationwide Home Improvements - 0871 5200090
Reply #42 - Jun 29th, 2007 at 7:42pm
 
A lot of the problem is the slovenliness of British company law that makes it so easy for cowboys to set up new companies in slightly different names and carry on ripping people off.
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shaz_b
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Re: Nationwide Home Improvements - 0871 5200090
Reply #43 - Jun 29th, 2007 at 9:15pm
 
Smileywhite knight

thanx for that number i have been ringing it constantley for the past 3 weeks, i have also spoken to matt who said he would get another manager jon noble to ring me but im still waiting, ive just spoken to somebody whos ordered a conservatory from them and given him details of what problems i have had with them hopefully he will cancel, this woman you know is it th installation lady whos name starts with a j?
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Vivienne
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Re: Nationwide Home Improvements - 0871 5200090
Reply #44 - Jun 30th, 2007 at 10:02am
 
Hi Shaz B!  The installation lady (J) also co-signs the cheques that bounce.  I had an email yesterday on scam.busters@hotmail.com from a nurse in Lancs who has been leaving messages for this company since 12 June about a job that is unfinished.  She gave me J's mobile phone number - e me at scam.busters and I'll pass it on to you.  On their Head Office door now is the following notice (I think it's intended for me!!):  "Customer Notice.  Please note that this office deals with sales, marketing and windows/conservatory installations.  For kitchen and bedroom installations please call 0870 445 1679.  All other general enquiries relating to accounts or financial information please call 0800 445 1670 and a member of our customer service team will be more than happy to help with your enquiry."  What a laugh!  The 0800 number doesn't exist.  I'm worried that someone is going to delete the messages on this topic and everyone will lose contact. If that happens, email me at scam.busters and I'll forward messages on to others.  I have the directors' names and home addresses if you want to write to them but I suggest you go in.  You won't get to see them (you'll get a lot of excuses from aggressive people) but if you stand your ground they'll make you an appointment.  Contact me if you want directions or more info.  Have a nice weekend ... Viv
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