Darkobird wrote on Sep 11
th, 2006 at 9:01pm:
I Googled my work (Welcome Finance) as I forgot the postcode and came across this forum.Why do you need the direct line ?I myself work at Welcome Finance in Iridium Court .
As mentioned by LeeUK, the many, many visitors and forum members of this site don't like to being ripped-off by paying anywhere from around 8p/min (daytime from a BT landline) to upto 40p/min from a mobile to call an 0870.
Some things you need to know about 0870 numbers:-
- They are NOT a national rate number as they cost significantly more and it misleading to state that they are.
- They cost from around 8p/min (daytime from a BT landline) and upto 40p/min (from a mobile) to call.
- They are not included in most inclusive call plans us consumers may have.
- The company using them receive revenue of upto 4p/min for every minute we're on the phone to companies using 0870.
The same applies to 0844 and 0871 numbers but to a slightly less scale. 0871 numbers on the other hand are even more expensive than 0870 and earn the company using them even more money than using 0870 alone.
Therefore they are a stealth premium rate number (as companies get money from the call). Most consumers associate premium rate numbers as numbers beginning 09x which is why many companies and government departments use 0870 because it allows them to gain money from the call without (in most cases) the caller knowing about it. Some government departments admit to receiving thousands of pounds in revenue from us consumers ringing them on their 0870.
In most cases, your telecom manager (or boss) is aware of the revenue they are getting so therefore don't care that much how much the calls cost because they are receiving all this extra income from customers ringing them and being held in a queue.