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OnStream 0845 606 6588 (National Grid) (Read 9,667 times)
yddap104
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OnStream 0845 606 6588 (National Grid)
Jun 16th, 2006 at 11:22am
 
If you have received a communication from Onstream ( working on behalf of British Gas  )
asking to ring the above number , re exchanging ( upgrading) your Gas Meter
An alternative in the West Midlands is
0121 424 8000 and ask for the individual who signed the letter, from

Customer Services
OnStream
35 Homer Road
Solihull
West Midlands
B91 3QJ

have added this info to the database

Yddap
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« Last Edit: Jun 16th, 2006 at 2:32pm by Dave »  
 
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Heinz
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Re: OnStream 0845 606 6588
Reply #1 - Jun 16th, 2006 at 11:41am
 
What a nerve, asking a customer to phone to arrange their business for them!

If they are authorised to do work on behalf of British Gas (or whoever), they can write, knock on the door or supply a freephone number.

They should, of course, be required to produce their identity cards and proof that they have authority to undertake the work.
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« Last Edit: Jun 16th, 2006 at 3:44pm by Heinz »  

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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Dave
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Re: OnStream 0845 606 6588 (National Grid)
Reply #2 - Jun 18th, 2006 at 5:09pm
 
See also this thread for an alternative number for National Grid's 0845 606 6766. I believe that this is the number for arranging meter replacement appointments (see the thread).  Undecided
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