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O2 Voicemail (Read 32,924 times)
LeeUK
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O2 Voicemail
Jun 27th, 2006 at 9:34am
 
Hello, I've searched the database and Google for the geographic number for accessing O2 Voicemail via a landline (instead of phoning your mobile number and pressing * when your voicemail answers) but I can't find anything, not even a NGN!

I am aware of the rules for requesting a geographic number in this forum by providing an address etc, but I have no idea where abouts in the country O2 have the voicemail number located. All I know is that voicemail can be accessed via number 901 on an O2 phone.

Thanks

P.S. Good site! I've been using it for months and has saved me loads on phone calls. Even added a few numbers myself!
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« Last Edit: Jun 27th, 2006 at 9:36am by LeeUK »  
 
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andy9
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Re: O2 Voicemail
Reply #1 - Jun 28th, 2006 at 5:15pm
 
I doubt if there is a landline number. You do have an allocated alternate mobile number for your voicemail (nominally for use from abroad), which you could call using 18185 or similar cheap calls providers. Ask O2 to tell you what it is.
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LeeUK
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Re: O2 Voicemail
Reply #2 - Jun 29th, 2006 at 4:26pm
 
Thanks andy9, I will ring up O2 and ask what my allocated voicemail number is!  Cool

Shame there is no geo number for accessing voicemail, would of thought there might of been as the top-up line on PAYG has a landline access number.
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Tanllan
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Re: O2 Voicemail
Reply #3 - Jun 29th, 2006 at 10:03pm
 
LeeUK wrote on Jun 29th, 2006 at 4:26pm:
Shame there is no geo number for accessing voicemail,
Ah, but that would require telecoms companies to think of convenience and ease of use, rather than screwing every penny at every opportunity. And as for Ofcon ignoring the charging for 080 numbers - just which part of FreeFone do they not understand? And what part of looking after the citizen consumer do they not understand? With more young consumers only using mobiles?
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acuk
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Re: O2 Voicemail
Reply #4 - Jul 1st, 2006 at 1:33pm
 

The best way to call your mobile phone voicemail from a landline without calling a mobile number.

You can make cheap calls to mobiles by calling access number 0844 428 00 04. I found this number on www.phonecheap.co.uk - It lets you call mobile numbers in the UK from a UK landline at 4p a minute. Dial 0844 428 00 04 you will then hear a message asking you to enter the number you want to dial followed by the # key.
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andy9
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Re: O2 Voicemail
Reply #5 - Jul 2nd, 2006 at 2:30pm
 
Tanllan wrote on Jun 29th, 2006 at 10:03pm:
And as for Ofcon ignoring the charging for 080 numbers - just which part of FreeFone do they not understand?

This isn't Ofcom's problem; the non-understanding is elsewhere. If your 0800 number doesn't want to pay your mobile network for you to call them from a mobile that's up to them, and Ofcom can hardly be expected to compel networks to provide calls they are not being paid for.

But this isn't exactly relevant to voicemail I think

~ Quote box tidied up by Dave
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« Last Edit: Jul 3rd, 2006 at 2:17pm by Dave »  
 
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a very nice man
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Re: O2 Voicemail
Reply #6 - Jul 3rd, 2006 at 9:31am
 
Dependant upon your phone, you may find the answerphone number in your settings, or similar.
Eg on the 6230i it is under Contacts, then Service numbers.
You will however find it to be a mobile number irrespective of the network. That's where the dial thru numbers come in.

On Orange you would dial 07973100123, then your phone number, then your pass code.
I imagine O2 would operate in a similar way. You may find that you have to set a passcode, if you haven't done already, if you want to be able to access from a phone other than that mobile.
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andy9
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Re: O2 Voicemail
Reply #7 - Jul 3rd, 2006 at 12:11pm
 
a very nice man wrote on Jul 3rd, 2006 at 9:31am:
Dependant upon your phone, you may find the answerphone number in your settings, or similar.
Eg on the 6230i it is under Contacts, then Service numbers.
You will however find it to be a mobile number irrespective of the network. That's where the dial thru numbers come in.

On Orange you would dial 07973100123, then your phone number, then your pass code.
I imagine O2 would operate in a similar way. You may find that you have to set a passcode, if you haven't done already, if you want to be able to access from a phone other than that mobile.


Less guesswork please

The O2 voicemail number for dialling from an O2 phone is 901, which is not accessible via dialthrough numbers. The OP already knows this.

O2 does not operate in that similar way to Orange voicemail -

As I already said, for separate dialling eg from abroad O2 allocate a dedicated voicemail number per account, but you are correct that there is a PIN, which has a default starting value that O2 customers know (sent by sms on CS setting it up).
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« Last Edit: Jul 3rd, 2006 at 12:18pm by andy9 »  
 
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Dave
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Re: O2 Voicemail
Reply #8 - Jul 3rd, 2006 at 2:28pm
 
andy9 wrote on Jul 3rd, 2006 at 12:11pm:
The O2 voicemail number for dialling from an O2 phone is 901, which is not accessible via dialthrough numbers. ...

It used to be 07802 090100 to retrieve voicemail by entering mobile number and PIN. Now this number is used to get your personal mailbox number.

So how is this mailbox number charged? Is it a 077/078/079 mobile number? Or is it a more expensive 070 personal number, in which case you would be better off dialling your own number and pressing *?
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LeeUK
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Re: O2 Voicemail
Reply #9 - Jul 3rd, 2006 at 2:48pm
 
I've tried a few times over past few days ringing 07802 090100 to get my personal voicemail number set up but just keeps saying unable to set up, please try later.

I have now emailed customer services asking what mine is.

But at the end of the day, it was a geo number I wanted so I could pickup voicemail for free with my free minutes. I now know is unlikely  Sad
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Dave
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Re: O2 Voicemail
Reply #10 - Jul 3rd, 2006 at 3:03pm
 
LeeUK wrote on Jul 3rd, 2006 at 2:48pm:
But at the end of the day, it was a geo number I wanted so I could pickup voicemail for free with my free minutes. I now know is unlikely  Sad

So when you dial your own number and press *, you are charged then?

I know on the old U phones calls were 5p/min between U phones and 35p/min to all other O2 phones and other numbers. Rather than dialling 901 you could dial your own number and press * and be charged 5p/min to retrieve your voicemail. Doesn't this work now with current tariffs?
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LeeUK
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Re: O2 Voicemail
Reply #11 - Jul 3rd, 2006 at 3:19pm
 
When I got this sim card it was on the old BTcellnet Genie Mobile network (now O2online) and my calls to other O2 mobiles and 01/02 numbers are 25p a min for first 3 mins then 5p a min rest of the day.

So at the end of the day I could pickup a voicemail for 5p instead of paying 10p to phone 901. Plus I want to pickup voicemail on the landline phone with cheap geo rates too.
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a very nice man
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Re: O2 Voicemail
Reply #12 - Jul 3rd, 2006 at 3:45pm
 
http://www.o2.co.uk/services/messaging/voicemail901/voicemail901abroad

Pay Monthly customer

Before you go
Before leaving the UK, dial 1780 free from your O2 mobile phone to obtain your personal Voicemail Retrieval Number (VRN). Save it to your phone book so you have it to hand for all your trips abroad.

If you forget to do this before you leave the UK, dial +447802 090 100 when abroad and you will be sent a text containing your personal Voicemail Retrieval Number
........................................................

Your experience says forget the last paragraph. I tried it and it was not recognised.

........................................................

Just tried it with a spare pay monthly chip.
You get a computer voice dictate a number a number to you. Unlike the Orange network I described above, you are given a completely new number that bears no relation to your own, but is unique to you
Eg my number is 0773898****
but was given      0781984****
not even the last four digits were similar

So this one is available via dialthru from a landline, or from your mins if inclusive I assume. There was no notice about the cost per call.
If there is no notice then can they charge excessively if they want? Or is it normal costs unless stated?
.............................................................

I know this is going on, but I've just tested it by calling my O2 and leaving a message.
I then got the "You got a message. Call 901" text.
I used the number given to me to access the voicemail. Had to change the security passcode (first time used) then got the message with no problem.
So you won't get a landline one, but you will get a working mobile one. Which should come out of your minutes.

andy9 said "The O2 voicemail number for dialling from an O2 phone is 901"
No longer the only answer


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andy9
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Re: O2 Voicemail
Reply #13 - Jul 3rd, 2006 at 3:50pm
 
Dave wrote on Jul 3rd, 2006 at 2:28pm:
andy9 wrote on Jul 3rd, 2006 at 12:11pm:
The O2 voicemail number for dialling from an O2 phone is 901, which is not accessible via dialthrough numbers. ...

It used to be 07802 090100 to retrieve voicemail by entering mobile number and PIN. Now this number is used to get your personal mailbox number.

So how is this mailbox number charged? Is it a 077/078/079 mobile number? Or is it a more expensive 070 personal number, in which case you would be better off dialling your own number and pressing *?

I'm getting that number as not recognised.

Maybe there are differences between payg and contract, and maybe online, shop and different providers, which I don't know enough about.

My main number is 07850... and the voicemail is 07819... - an ordinary O2 number. Now I'm wondering if this is only on contract deals or what - but it seems that the main reason for it is roaming use, where on some networks you have the same short codes as at home, and some not.
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LeeUK
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Re: O2 Voicemail
Reply #14 - Jul 3rd, 2006 at 5:03pm
 
1780 is dead on my O2 phone too. (GenieMobile/O2online) PAYG.
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« Last Edit: Jul 3rd, 2006 at 5:04pm by LeeUK »  
 
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