Tanllan
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Saab.com's US contact page gives: "Owner Services - To get assistance from the Customer Assistance Center on topics related to vehicle or dealer concerns, product information, technical inquiries, and other ownership issues, please use the e-mail form below or contact us at: 1-800-955-9007" OK, a US number, but surely cheap to call via 18185 or voip. And then tell them that you would like a call back. Or else email the UK lot via saab.com. Also " Saab Customer Assistance Center: Saab Automobile USA 4405-A International Blvd. Norcross, GA 30093 USA Phone: (770) 279-0100 Fax: (770) 279-6499"
Good luck. Or should that be "Welcome to Saab USA, how may we help you?"
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