Welcome, Guest. Please
Login
or
Register
SAY
NO
TO
0870
.COM
<---- Back to main website
NEW: MOBILE PHONE DEAL COMPARISONS
CHECK OUT OUR NEW MOBILE PHONE DEAL COMPARISON SERVICE. GET THE BEST DEAL ON A NEW PHONE
SAYNOTO0870.COM
›
Main Forum
›
Call Providers
› Are orange $h****€r than usual?
(Moderators: DaveM, Dave, Forum Admin, CJT-80, bbb_uk)
‹
Previous Topic
|
Next Topic
›
Pages: 1
Are orange $h****€r than usual? (Read 2,495 times)
rickuk80
Newbie
Offline
What happened to Customer
Service?
Posts: 28
Birmingham
Gender:
Are orange $h****€r than usual?
Aug 23
rd
, 2006 at 10:51am
Hi
I have just called orange after trying several times but giving up after being held in a queue for almost an hour with no reply. I have a fault handset (spv c550) and they are telling me that if I want to have it fixed I need to call an 0871 number at 25p per minute from my handset, which incidentally is within the 12 month warranty.
Secondly I have a line 2 number which I have used for years and asked them to convert this to pay as you go - which they have refused. If it was line 1 it would be OK, but as its line 2 - NO WAY.
Anyone know if having a premium rate number for a warranty helpline is legal? And secondly, am I not right in thinking that I own my telephone number and can port it out if I want to.
Cheers
Rick
UPDATE: and to make things worse - they are now closing the Peterlee call centre and have started moving billing enquiries to India!
Back to top
«
Last Edit: Aug 23
rd
, 2006 at 10:10pm by DaveM
»
IP Logged
trevormc
Newbie
Offline
Posts: 24
Re: Are orange $h****€r than usual?
Reply #1 -
Aug 28
th
, 2006 at 10:28am
possibly is Curry's use one as well if you got your phone from a shop take it back if its faulty "it is no fit for the purperse " (sale of goods act) you are entitled to your mony back or replacement I did this with Curry's and I refused to ring 0870 they replaced my product
Back to top
IP Logged
Pages: 1
SAYNOTO0870.COM
›
Main Forum
›
Call Providers
‹
Previous Topic
|
Next Topic
›
(Moderators: DaveM, Dave, Forum Admin, CJT-80, bbb_uk)
Forum Jump »
Home
» 10 most recent Posts
» 10 most recent Topics
Main Forum
- Geographical Requests
- Geographical Numbers Chat
- Government and Public Sector
- Call Providers ««
- Freedom Of Information Responses & Requests
- Site Related
System Messages and Announcements
- System Messages and Announcements (Read Only)
Website and Content © 1999-2024 SAYNOTO0870.COM. All Rights Reserved.
Written permission is required to duplicate any of the content within this site.
WARNING: This is an open forum, posts are NOT endorsed by SAYNOTO0870.COM,
please exercise due caution when acting on any info from here.
SAYNOTO0870.COM
» Powered by
YaBB 2.5.2
!
YaBB Forum Software
© 2000-2024. All Rights Reserved.