4PetesSake wrote on Sep 9
th, 2006 at 9:56pm:
We have a BT line so it will clearly be best to stick to 18185, otherwise we will get charged, even for calls where nobody answers.
That's the drawback of dial-though providers - your calls provider starts charging you for the first 'part' of the call (i.e. the 0844 xxx xxxx part) as soon as you have dialled it - even before you've started to add the 'target' number.
For those using BT, that''ll be 3p 'call set-up fee' plus a minimum of one minute from 1/10/06. So, to a 4p per minute 0844 number such as that suggested above, BT will then charge 7p for such a failed call!
Using 18185, a failed (engaged or no reply) call would cost nothing - because their 4p connection fee is not charged until the connection is made (although, as bbb_uk points out, voicemail counts as a connection).