"Angry TalkTalk customers are now able to leave their 18-month contracts freely.

The Register has learned complainants citing broken promises, service interruptions, and delayed local loop unbundling are being allowed to leave TalkTalk if they ask.

A spokesman for Carphone Warehouse-owned TalkTalk told us the firm would look on requests to escape binding 18-month arrangements "favourably" if it had failed to keep its service commitments in their case.

Another well-placed source told us it was unofficial policy to let anyone go who was unhappy at the level of service TalkTalk had provided."


http://www.theregister.co.uk/2006/09...stomers_leave/