ashy12 wrote on Dec 7
th, 2009 at 9:09am:
Anyone know how i can contact BID-TV,PRICE DROP TV,all the numbers listed on this site are not connecting to customer services,it asks you for security information and is not connecting to customer services,even head office number puts you through to same menu,at the moment i have no alternative but to use the rip off 0844 number with virgin media,my 01 calls etc would be free
Hi and welcome to SAYNOTO0870.COM. I've joined your thread to the existing one for Price Drop TV and associated channels.
I gather that the numbers you're referring to are 0844 811 6611 and the then unverified alternative 020 8338 3900. There are also other entries for Sit-Up TV and I have added this 0844 number to them.
The 020 8338 3900 number answers the same as the verified number 020 8600 9700 which says "Head Office of Bid-Up TV & Price-Drop TV; ask for Customer services" and I have added it to this entry. It answers with an IVR (menu) requesting either an extension number (option 1) or name of a person to contact (option 2). It looks like they have changed it so that fewer calls go to the switchboard operator.
I selected option 1 and then entered 0 to be put through to the operator/switchboard, but it doesn't exist.
I had more success selecting option 2. You can either key in the first three letters of the person's surname or enter 0 to be put through to the switchboard.
So in summary, ring 020 8600 9700, select option 2 and press 0 to be put through to the switchboard and ask for customer services. Let us know how you get on.