i have just called Panasonic on the alternative to the mobile phone number

after waiting for 10 minutes, which being assaulted by repeat musak from soime trashy tv program from the 80's (i think it was the A-Team), i had reached 2nd in the queue (all the way from 3rd!!!)

i then moved to first, and the soundtrack immediately went silent, i talked to myself to indicate to anyone answering the phone from their end, that i was actually there, i got one sudden ringing tone and then received the classic line (the caller at the other end has cutoff, or somesuch)

altho not entirely unexpected, it was pretty annoying to be cutoff after waiting for 10+ minutes

do panasonic do this often??

would be interested to hear of others experiences

Possibly, the 'free' / geographic number was unpublished and wasn't meant to be used for incoming calls?