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Tesco Home Shopping (Tesco.com) (Read 77,573 times)
Dave
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Re: Tesco Home Shopping (Tesco.com)
Reply #15 - Oct 27th, 2010 at 9:02pm
 
JamesEB wrote on Oct 27th, 2010 at 10:08am:
I rang the number in the main database 01992 632222 and the operator said it was the Head Office (no menus) and I would have to call 0845 600 4411

On the basis of what's been found thus far here, and that the Tesco customer services address is a Dundee PO Box, I think that Tesco must have a call centre in the area. Perhaps this is where calls are dealt with for Tesco Direct.

I tried some numbers I suggested above, and, at 21:50hrs, 01382 822238 went straight through to someone who answered with "Tesco Entertainment". I've listed that accordingly.

However, I think it's fair to say that if Tesco Direct calls are answered at this office, that they will be answered by the same people as for other types of enquiry. The phone number that the call comes in on allows the agent to know which service to answer as.

So it's worth ringing this number and seeing if they'll deal with your enquiry. Also, someone has submitted 01382 822967 for Tesco Direct. Or you could try seeing if the Dundee switchboard (01382 822997) will put you through.


JamesEB wrote on Oct 27th, 2010 at 10:08am:
The only number I could find that got me straight through to Tesco Direct was 01384 556417 which appears a couple of times in your unverified data base.

I believe that this is a direct number (for the home shopping department) at a Tesco shop, so it's innappropriate to list it.
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« Last Edit: Oct 27th, 2010 at 9:06pm by Dave »  
 
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jimbo2016
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Re: Tesco Home Shopping (Tesco.com)
Reply #16 - Mar 19th, 2016 at 9:32am
 
Tesco seem to have changed their in-store numbers.

You can still get through on the numbers ending "00" but all the others have changed.

Does anyone know now how to contact for example .com department in store  that used to end "32"?

Thanks
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Ian01
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Re: Tesco Home Shopping (Tesco.com)
Reply #17 - Mar 19th, 2016 at 2:14pm
 

Every Tesco store has an inclusive or geographic rate 0345 number.

http://www.tesco.com/store-locator/uk/asp/towns/?l=L&t=LONDON

There is no longer a need to be looking for alternative 01 or 02 numbers.

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