SAYNOTO0870.COM - TalkTalk Customer Services

o.a.p Newbie Offline Posts: 4 Gender:	TalkTalk Customer Services Oct 15^th, 2006 at 11:04am Please would you help me with this number 0870 087 6627 it is not on the other talktalk numbrs page. Customer Services number - I phoned the geographical no given on their page, but the office is shut. This 0870 number is open 10-5 today ~ Thread title edited by Dave
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derrick Supreme Member Offline Posts: 1,124	Re: Talktalk Reply #1 - Oct 15^th, 2006 at 1:40pm For CS I use freephone, 0800 0855900
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Dave

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Re: Talk Talk Customer Services
Reply #2 - Oct 15^th, 2006 at 6:57pm

o.a.p wrote on Oct 15^th, 2006 at 11:04am:

Please would you help me with this number 0870 087 6627 it is not on the other talktalk numbrs page.
Customer Services number - I phoned the geographical no given on their page, but the office is shut. This 0870 number is open 10-5 today

What is the geographical number you phone? What page did you find it on? Did you find it on Talk Talk's website? Or is it one listed on Say no to 0870?

Search Say no to 0870 for Talk Talk (note the space in between the two words). Wink

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mc661 Senior Member Offline Habitual FOI requester. Posts: 432 West-Norfolk Gender:	Re: Talk Talk Customer Services Reply #3 - Oct 15^th, 2006 at 9:51pm I have 01925 554949 and 01925 554989 for talktalk customer services when I sent a snotty letter to them.
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jasonwatkins666 Newbie Offline Posts: 5	talktalk numbers no longer working Reply #4 - Mar 10^th, 2008 at 5:59pm hi, did search for a thread like this but haven't found one .. just thought i'd mention that two of the numbers given in the search for talktalk no longer work. 01925 554932 listed as cancellations is just unobtainable 0800 0491010 sends you to a recorded message telling you to ring an 0870 number, then hangs up
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: talktalk numbers no longer working Reply #5 - Mar 10^th, 2008 at 6:27pm Do any of the other TalkTalk numbers no longer work? Or is it just those two that don't work?
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redant

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Re: talktalk numbers no longer working
Reply #6 - Mar 17^th, 2008 at 10:19pm

Have been told TalkTalk customers can contact customer services free on 0870 444 1820 (calls are free when made from a registered TalkTalk number). This came from a sales person flogging talktalk in a supermarket! She showed me details on talktalk literature so assume this is true, but unsure why they would pick an 0870 number.

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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: talktalk numbers no longer working Reply #7 - Mar 17^th, 2008 at 10:23pm It is true that the 0870 number is free to call from a TalkTalk registered landline. I assume the reason for using an 0870 number is that if your phone line is down, it costs you a bomb to call them and they get a nice little revenue stream from it.
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: talktalk numbers no longer working Reply #8 - Mar 17^th, 2008 at 11:00pm jasonwatkins666 wrote on Mar 10^th, 2008 at 5:59pm: 01925 554932 listed as cancellations is just unobtainable 0800 0491010 sends you to a recorded message telling you to ring an 0870 number, then hangs up Thanks. I have removed these entries from the database.
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Dusty Bin

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Re: talktalk numbers no longer working
Reply #9 - Mar 19^th, 2008 at 2:16pm

redant wrote on Mar 17^th, 2008 at 10:19pm:

Have been told TalkTalk customers can contact customer services free on 0870 444 1820 (calls are free when made from a registered TalkTalk number). This came from a sales person flogging talktalk in a supermarket! She showed me details on talktalk literature so assume this is true, but unsure why they would pick an 0870 number.

I've found that other Talk Talk 0870 numbers are also free when dialled from a Talk Talk line, eg. their Broadband support numbers 0870 0873527 and 0870 087 5562.

I don't think this is a trade secret.

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