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TalkTalk Customer Services (Read 56,531 times)
o.a.p
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TalkTalk Customer Services
Oct 15th, 2006 at 12:04pm
 
Please would you help me with this number 0870 087 6627 it is not on the other talktalk numbrs page.
Customer Services number - I phoned the geographical no given on their page, but the office is shut. This 0870 number is open 10-5 today



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derrick
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Re: Talktalk
Reply #1 - Oct 15th, 2006 at 2:40pm
 
For CS I use freephone, 0800 0855900
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Dave
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Re: Talk Talk Customer Services
Reply #2 - Oct 15th, 2006 at 7:57pm
 
o.a.p wrote on Oct 15th, 2006 at 12:04pm:
Please would you help me with this number 0870 087 6627 it is not on the other talktalk numbrs page.
Customer Services number - I phoned the geographical no given on their page, but the office is shut. This 0870 number is open 10-5 today

What is the geographical number you phone? What page did you find it on? Did you find it on Talk Talk's website? Or is it one listed on Say no to 0870?

Search Say no to 0870 for Talk Talk (note the space in between the two words).  Wink
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mc661
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Re: Talk Talk Customer Services
Reply #3 - Oct 15th, 2006 at 10:51pm
 
I have
01925 554949 and 01925 554989 for talktalk customer services when I sent a snotty letter to them.

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jasonwatkins666
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talktalk numbers no longer working
Reply #4 - Mar 10th, 2008 at 5:59pm
 
hi, did search for a thread like this but haven't found one ..

just thought i'd mention that two of the numbers given in the search for talktalk no longer work.

01925 554932 listed as cancellations is just unobtainable

0800 0491010 sends you to a recorded message telling you to ring an 0870 number, then hangs up
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jgxenite
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Re: talktalk numbers no longer working
Reply #5 - Mar 10th, 2008 at 6:27pm
 
Do any of the other TalkTalk numbers no longer work? Or is it just those two that don't work?
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redant
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Re: talktalk numbers no longer working
Reply #6 - Mar 17th, 2008 at 10:19pm
 
Have been told TalkTalk customers can contact customer services free on 0870 444 1820 (calls are free when made from a registered TalkTalk number).  This came from a sales person flogging talktalk in a supermarket! She showed me details on talktalk literature so assume this is true, but unsure why they would pick an 0870 number.
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jgxenite
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Re: talktalk numbers no longer working
Reply #7 - Mar 17th, 2008 at 10:23pm
 
It is true that the 0870 number is free to call from a TalkTalk registered landline. I assume the reason for using an 0870 number is that if your phone line is down, it costs you a bomb to call them and they get a nice little revenue stream from it.
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Dave
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Re: talktalk numbers no longer working
Reply #8 - Mar 17th, 2008 at 11:00pm
 
jasonwatkins666 wrote on Mar 10th, 2008 at 5:59pm:
01925 554932 listed as cancellations is just unobtainable

0800 0491010 sends you to a recorded message telling you to ring an 0870 number, then hangs up

Thanks. I have removed these entries from the database.
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Dusty Bin
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Re: talktalk numbers no longer working
Reply #9 - Mar 19th, 2008 at 2:16pm
 
redant wrote on Mar 17th, 2008 at 10:19pm:
Have been told TalkTalk customers can contact customer services free on 0870 444 1820 (calls are free when made from a registered TalkTalk number).  This came from a sales person flogging talktalk in a supermarket! She showed me details on talktalk literature so assume this is true, but unsure why they would pick an 0870 number.


I've found that other Talk Talk 0870 numbers are also free when dialled from a Talk Talk line, eg. their Broadband support numbers 0870 0873527 and 0870 087 5562.

I don't think this is a trade secret.
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