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SAYNOTO0870.COM › Main Forum › Geographical Requests › Flexicover Direct Insurance (Europ Assistance)

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Flexicover Direct Insurance (Europ Assistance) (Read 6,116 times)

meb

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Flexicover Direct Insurance (Europ Assistance)
Oct 19^th, 2006 at 1:27pm

Does anyone know of a Geo number for Insurance Claims Dept of Flexicover Direct please?
I have tried the ones listd on here but been told they cannot (or wont?) put me through to Claims Dept. and only gave another 0870 number. Was given 0870 7375818 and told to go to option 2. Any help please, these folks do not even answer my email asking about my claim!. thanks meb

[color=red][size=10]~ Thread title amended by Dave[/color][/size]

« Last Edit: Oct 19^th, 2006 at 4:28pm by Dave »

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Flexicover Direct Insurance Reply #1 - Oct 19^th, 2006 at 2:34pm Which number(s) have you tried? What is the address for the claims department? What company underwrites the Flexicover policy? Is it Europ Assistance?
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meb Newbie Offline Posts: 3	Re: Flexicover Direct Insurance Reply #2 - Oct 19^th, 2006 at 2:47pm have tried 1. 08000939495 2. 02086768432 3. 08007838338 Address is 109 Elmers End Rd. Beckenham KENT BR3 4SY. Flexicover is I think part of annualpolicy.com and underwritten (I think) by Europ assistance. hope this helps. meb
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Dave

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Re: Flexicover Direct Insurance
Reply #3 - Oct 19^th, 2006 at 4:27pm

meb wrote on Oct 19^th, 2006 at 2:47pm:

have tried 1. 08000939495 2. 02086768432 3. 08007838338

These numbers are shown in the database as being for travel insurance. What sort of insurance policy is it that your claim relates to?

meb wrote on Oct 19^th, 2006 at 2:47pm:

Address is 109 Elmers End Rd. Beckenham KENT BR3 4SY

That's a different address to the one quoted here on Flexicover's website:

Quote:

Europ Assistance Travel Claims,
Sussex House,
Perrymount Road, Haywards Heath,
West Sussex RH16 1DN
Telephone: 0870 737 5818

The 0870 number is the one you quote, so perhaps it goes through to this address and not the Elmers End Road one.

The number you tried was an 020 one, and 109 Elmers Road will have an 020 nunber, so perhaps 02086768432 is at Elmers End Road. A search of 192.com for that address reveals that Citybond Holdings Plc are based there.

A search of RH16 1DN on 192.com reveals some entries for Europ Assistance with 01444 numbers. Also, search the database for Europ Assistance and you will find some numbers there.

From 192.com (all at Sussex House):

Europ Assistance Holdings Ltd: Tel 01444 442442 Fax 01444 459292
Europ Assistance Ltd: Tel 01444 411999 Fax 01444 459202
Europ Assistance Insurance Ltd: Tel 01444 450389 Fax 01444 416348

« Last Edit: Oct 19^th, 2006 at 4:32pm by Dave »

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