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Unknown Number - 0870 2402559 (Read 20,257 times)
andy9
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Re: Unknown Number - 0870 2402559
Reply #15 - Dec 13th, 2006 at 5:09pm
 
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Barbara
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Re: Unknown Number - 0870 2402559
Reply #16 - Dec 22nd, 2006 at 12:09pm
 
Have just had an automated call from this lot, interesting as we have NO satellite equipment (and would, indeed, need planning permission before we could get any) so where did they get my number, bearing in mind we are TPS registered and have been for YEARS?!   Anyway, I found a email address for them and complained and also logged a complaint via TPS.   I think I read in another thread that the more complaints that are made about these types the better.   Do I need to complaint to anyone else?
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Barbara
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Re: Unknown Number - 0870 2402559
Reply #17 - Dec 22nd, 2006 at 12:29pm
 
For info, have had very prompt reply from Satcover following my email complaint asking for my details so that they can "remove me from their mailing list"!   As I am also registered on the MPS, I don't trust this & believe they will ADD my details if I supply them.  I have request a geo tel no for a senior member of their staff so that I can call them to check their bona fides before I release any details.  Does anyone have any further info on this lot as I am very suspicious.
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progers
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Re: Unknown Number - 0870 2402559
Reply #18 - Dec 23rd, 2006 at 4:19pm
 
I just received an automated call from this mob.  You don't need to quote TPS as what they are doing is illegal (see below for the relevant legislation).  However, don't call them back to complain, that'll generate them more revenue.  Instead, you need to find the Information Commissioners website, download a complaints form from http://www.ico.gov.uk/complaints/privacy_and_electronic_communications.aspx, fill it in, save it and send it in to the Commissioner using their enquiry submission form to be found at http://www.esd.informationcommissioner.gov.uk/esd/genenq.asp

Here's the relevant bit of the Privacy and Electronic Communications (EC Directive) Regulations 2003, which came into effect at the end of 2003:

19. (1) A person shall neither transmit, nor instigate the transmission of, communications comprising recorded matter for direct marketing purposes by means of an automated calling system except in the circumstances referred to in paragraph (2).
(2) Those circumstances are where the called line is that of a subscriber who has previously notified the caller that for the time being he consents to such communications being sent by, or at the instigation of, the caller on that line.

...

For the purposes of this regulation, an automated calling system is a system which is capable of -

(a) automatically initiating a sequence of calls to more than one destination in accordance with instructions stored in that system; and

(b) transmitting sounds which are not live speech for reception by persons at some or all of the destinations so called.
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