SAYNOTO0870.COM - Unknown Number

nodrog Newbie Offline Posts: 2	Unknown Number - 0870 2402559 Oct 31^st, 2006 at 3:02pm i keep getting telephone calls from 08702402559 anyone know who they are ~Edited by bbb_uk: Amended title
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andy9

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Re: who is
Reply #1 - Oct 31^st, 2006 at 4:44pm

Welcome

The number looked sort of familiar to me, and it is, as I've seen this on newsgroups but not taken much notice

Looking on Google, it appears to be from a company called Data Partnership Solutions on behalf of an associated satellite TV operation called Satcover.

They don't seem to respect TPS registration, claming that it is not direct marketing but a survey

Which is rather odd, as this was in the Daily Mirror
http://www.mirror.co.uk/news/mirrorinvestigates/tm_column_date=19052005-name_ind...

Quote:

SINK THIS 'SKY' SUBS COLD CALL
SKY subscribers beware, if you haven't had a call from Subscriber Services yet you will soon.

The company makes 25,000 cold calls a week, each one starting: "Hello, I'm calling from Subscriber Services regarding the manufacturer's warranty on your Sky television system, which has expired."

The sales rep, on a fiver commission for each new client, then tries to sell a warranty for £65 a year.

But the caller is not actually from the satellite broadcaster, but an outfit that trades as Satellite Direct UK, Satcover, HomeCare, Skycare Service Agreements and Subscriber Services.

It claims more than 400,000 clients, including Judy Brooks of Wakefield, West Yorks, who insists: "They said they were part of Sky Digital."

When her system broke down, she phoned Sussex-based Satellite Direct, only to be told that it couldn't get an engineer to her for three weeks.

Then she called Sky, which said it would have fixed it the next day.

Subscriber Services and its sister companies are owned and run by 40-year-old David Reynolds, driver of two Lexus cars with personalised plates.

He blamed the delay in reaching Judy on sub-contracted engineers.

"We have rectified all the problems by employing our own engineers and the call-out time in that area is one to two days," he told us.

But could his staff's sales pitch mislead people into thinking the call is from Sky itself?

"If somebody says they are unhappy, if they tell us they took out our warranty by mistake or that we are not who they thought we were, we give a full refund," he pledged.

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« Last Edit: Oct 31^st, 2006 at 4:46pm by andy9 »

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nodrog Newbie Offline Posts: 2	Re: Unknown Number - 08702402559 Reply #2 - Nov 1^st, 2006 at 12:38pm Thanks Andy i dont even have a TV never mind SKY ! i have complained to the TPS Regards Nodrog
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Keith

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0870 2402559 scam call
Reply #3 - Nov 28^th, 2006 at 4:00pm

As I'm TPS registered I reported the following scam:

I rec'd a recorded message telling me I had won free flights to Turkey and to call 0870 2402559 (which was also the number they used to call me). This is
not the first time I have rec'd this call and I assume it is a scam by
generating revenue when you call the 0870 number.

The message also advertised playradiouk.com which I looked up on the
internet and does exist. I tried calling the number shown on the web site
but they were all engaged.

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Keith Senior Member Offline Posts: 378 Surrey Gender:	Re: 0870 2402559 scam call Reply #4 - Nov 28^th, 2006 at 4:15pm Pretty sad replying to my own post I know , but I just typed the number into Google and got 133 entries. Lots of discussion on this number and lots of comments about the various authrities doing nothing about it!!! We shall see if my TPS report gets acted upon. Do they let you know?
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Keith

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Re: Unknown Number - 0870 2402559
Reply #5 - Nov 29^th, 2006 at 2:56pm

I see that this number was already discussed and my post has been moved under the original heading - Thank you.

What is clear is the message has completely changed (free holidays rather than SatCover) and its another typical scam topic (the free holiday if you call this number scam)

I also note that another scam has been highlighted today where you call an 0871 number for your messages

It is clear that people aren't falling for the 09 numbers so easily whereas the 08 numbers are an easier trap, people being less knowledgeable.

Surely the fact that scammers are now commonly doing this is a powerful argument for doing something about these numbers. It is difficult to argue that they aren't an abuse when obvious criminals jump on the bandwagon

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grenache

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Re: Unknown Number - 0870 2402559
Reply #6 - Dec 1^st, 2006 at 2:54pm

I looked up playuk.com and found the following info in the "whois"

domain: playradiouk.com
owner:    Audio Mechanics
email:    *****@redstation.com
address: 5 Pembroke Close, Testwood Totton
address: Southampton
city:    Hampshire
postal-code: SO40 3BQ
country: GB
phone:    +44.1329828224

person: Redstation Internet Ltd
email:    *****@redstation.com
address: Fareham Enterprise Centre, Hackett Way
address: Fareham
city:    Hants
postal-code: PO14 1TH
country: GB
phone:    +44.1329828224

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andy9

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Re: Unknown Number - 0870 2402559
Reply #7 - Dec 2^nd, 2006 at 6:15pm

Maybe the one firm does its telemarketing on behalf of several clients

The trouble with TPS compliance is that telemarketing firms have to pay to get the database of opted-out callers, so the least ethical ones just don't bother to subscribe.

Maybe some action should be taken against certain firms offering a load of complacent crappy excuses, like lying that it's a survey not sales, why they disrespect the law on these issues

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« Last Edit: Dec 2^nd, 2006 at 6:16pm by andy9 »

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marty111

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Re: Unknown Number - 0870 2402559
Reply #8 - Dec 13^th, 2006 at 2:11am

the company running the call center is data partnership solutions based in yapton sussex the automated system generates random numbers and uses a text to speech and automated speech recognition. the reason tps dosnt stop the calls is because they aint selling nothing. (dps is the second largest warranty repair company of sky digital systems in the uk!)

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« Last Edit: Dec 13^th, 2006 at 2:50am by marty111 »

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andy9

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Re: Unknown Number - 0870 2402559
Reply #9 - Dec 13^th, 2006 at 2:46am

marty111 wrote on Dec 13^th, 2006 at 2:11am:

many of these call centeres work on behalf of many big companies (such as sky) and arnt breaking any laws (as the number isnt premium rate)

Welcome

The legality doesn't turn on whether the number is premium rate

The point is, if people have registered with the Telephone Preference Service, this means they do not want unsolicited sales phone calls from organisations they have no association with.

If you follow a couple of links in my earlier post, this firm makes so-called market research calls, then follows them up with sales calls, and makes pathetic excuses when questioned about TPS compliance - in other words they treat the whole subject with contempt.

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marty111 Newbie Offline Posts: 9 Gender:	Re: Unknown Number - 0870 2402559 Reply #10 - Dec 13^th, 2006 at 2:52am the tps dosnt stop them because they aint selling any thing they are doing surveys
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gudman Junior Member Offline Posts: 89	Re: Unknown Number - 0870 2402559 Reply #11 - Dec 13^th, 2006 at 8:03am i am getting calls from 08704451606, once i managed to answer that it was going to some prerecorded messages asking me to call them back. gudman
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martine Newbie Offline Posts: 1	Re: Unknown Number - 0870 2402559 Reply #12 - Dec 13^th, 2006 at 1:55pm marty111 wrote on Dec 13^th, 2006 at 2:52am: the tps dosnt stop them because they aint selling any thing they are doing surveys Yeah right...do we sound stupid? So Satcover are a genuine market research company are they?
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a very nice man

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Re: Unknown Number - 0870 2402559
Reply #13 - Dec 13^th, 2006 at 2:18pm

"they aint selling nothing." (Logical breakdown - They are selling something)
"!and arnt breaking any laws"

Nice to see the council estate education system is still working well!

Found this list of other numbers that people need to avoid http://markhobley.yi.org:8000/PhoneSpams

Number Company
0118 9596112 Excell Contact Centres, KA11 5DE
0208 2162500 Excell Contact Centres, KA11 5DE
0289 0505443 Excell Contact Centres, KA11 5DE
0845 3308319 Kitchens Direct / Staybright Windows
0845 0554454 Kitchens Direct (Agent), Southampton
0845 664446 Carlton Telecom (Trading as "Callsave") Carlton Telecom claim that this is not them, This is under investigation
0866 3830986 Phone Centre (Middlesex) (Via Telemarketing Agency in India, number witheld)
0870 0110415 Excell Contact Centres, KA11 5DE
0870 2402559 Data Partnership Solutions, East Sussex, BN3 2DL

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Wooden balance bikes for only £35 + postage. www.easycyclers.co.uk

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andy9

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Re: Unknown Number - 0870 2402559
Reply #14 - Dec 13^th, 2006 at 2:32pm

marty111 wrote on Dec 13^th, 2006 at 2:52am:

the tps dosnt stop them because they aint selling any thing they are doing surveys

The other day I spoke to a telecoms company about the use of one of their numbers

I commented jokingly about such cases as this, where the market-research survey might be to find out what proportion of recipients would report subsequent unsolicited sales calls to the TPS.

You are either naive or biased. DPS is acting for (or is?) Satcover who are selling extra warranty insurance for satellite TV installations (which according to a couple of easy-to-find sources some customers have found rather less effective than calling Sky themselves) - see my post above, quoting a national newspaper

Quote:

When her system broke down, she phoned Sussex-based Satellite Direct, only to be told that it couldn't get an engineer to her for three weeks.

Then she called Sky, which said it would have fixed it the next day.

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« Last Edit: Dec 13^th, 2006 at 2:36pm by andy9 »

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