www.euphony.co.uk is a better deal at only just over £4 a month for all 01/02 and EU geographic calls as long as you sign up for 18 months.  First 6 months at £1 and then £5.99 per month for the next 12 months.

No hassle with all the Voip stuff as its done by regular CPS on your landline.

Also notice how Euphony use a nice memorable geographic number for contacting them.  In  some quarters the message is beginning to get through.  Obviously Euphony's potential marketplace is an especially price sensitive one.

I use Euphony as do my friends and family,and some small businesses i know. None of them have ever been billed twice to my knowledge.

In fact if they billed me twice for my calls i still wouldnt be paying anything because their free in my inclusive  call package which works out at less then a £1 a week.  

As NGMS ghost points out they use a normal geo number,and their  customer service people,who have always been helpful to me are based in Basingstoke. Calls to it are FREE from my call package.

They havent followed BT or Talk Talk  like sheep.On chargeable calls they  still operate the min call charge system with second billing. No connection charge or minute billing for them.They even still have the peak charging band of 8am to 6pm,unlike other providers.

I also use 18185 in conjunction with Euphony for cheaper mobile,and ngn calls.

The only people that might benefit from using Vonage are broadband only cable customers.

But bear these facts in mind

Theirs an  activation Fee of  £9.99

Then theirs the expensive NGN and  UK mobile rates.

Also the dear Intl Rates to non free Intl Destinations.

The recovery fee "If you accept a special offer or other promotion, such as a free month of service, a rebate or other incentive, there may be a term commitment associated with the benefit you accepted. The commitment period will be disclosed as part of the promotion. If you terminate service prior to the end of the commitment period, you agree to pay Vonage a recovery fee for the promotion/special offer you accepted. Recovery fees are cumulative and in addition to any other charges or fees you may owe Vonage. Each recovery fee is an amount equal to the difference between the price you paid and the regular price of the goods or service at the time you accepted the promotion/special offer"

You cant port your number.

Potential problems with 999 calls.

You cant pay by d/d, card only is the order of the day.

Yes i guess the Euphony billing problems must relate to their previous owners .They were taken over a couple of plus years back.The bills i get now are extremely clear and concise.

As you appreciate being a CPS service Euphony cant be used by cable customers,you must have a BT landline.

When i said that Vonage were only good for cable broadband customers i was agreeing with you! a normal broadband customer would of course still have to pay his line rental,so therefore he would be better off using the likes of Euphony.

How do you find the Vonage call quality as its voip, is it at all flaky?

We currently have cable broadband with NTL/Virgin and are thinking of trying vonage for our phone. I have heard that the clarity on Voip calls is not as good as on normal landlines. Is there anyone out there who has tried Vonage who can confirm or deny this?

Thanks for the information, you will see that I have one other option to consider at

http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1171589387

What are your thoughts on the 2 options.