I80870_numbers wrote on Nov 30^th, 2006 at 11:46am:


Oops.

It should have been www.adsl24.co.uk ; Sorry about the error.

The Freeola website now says:
Quote:

Much better. 

Whilst I would really like to see these sorts of services on 09xx prefixed numbers, I think that this is a suitable compromise and will hopefully alleviate the misconception that 0871 is "national rate" and may even put doubt into people's minds that the similar 0870 prefix is infact more expensive than a geographical call.

Hi, I'm new here (as you can see)
I found this website rather usefull to look for different numbers, but where do you guys get off ranting like you do.
If you have a problem with dialing and paying for 08xx numbers and the companies involved. WELL DONT!
Some peopl don't care, I would rather not, and if I find a different number on here then great, if I can't then there you go.
I supose some of the members of this board don't like to have to pay for anything, think everything is too expensive, and what it all for nothing, get a life, don't like the companies, dont use them, it's rather simple really.

And on another note
I think it is a disgrace that you have published a web site that tries to do away with non geographical numbers, and tries to push people to find a normal telephone number for the service they require (and a great idea for this site, has help me out already, but at the same breath having adds that advertise the selling and provisions of said numbers, and no doubt gaining a revenue stream from the same.
What a Hypercritical way to behave. You should be ashamed of yourselves.

say_what wrote on Nov 30^th, 2006 at 5:31pm:


So one minute you find the site useful to look for alternatives for 084/7 numbers which implies you know they are a scam and cost you extra and don't want to call them and pay the extra cost.  The next minute you say it is a disgrace we are trying to do away with 084/7 numbers and the valuable revenue stream you gain from them.  Talk about illogical, irrational and contradictory.

We are quite happy to see the NGN system retained as a technology but what we want is for all normal NGN calls with no added value element (added value being sex chat line or legal advice line on the whole as these were never previously delivered by phone before NGNs and would not exist without the revenue share) to use the new 0370 prefix where the call centre operator pays for any valued added call routing features that they and not the customer derive the benefit from.  These calls will then be charged as per 01/02 calls and included in inclusive calling plans.  And all premium rate numbers involving revenue share of any kind should be on 09 with compulsory call price announcements of the rate per minute and the amount going to the company or their telco provider that is not involved in paying for the call.  Of course your friends at Ofcom are going to allow the whole scam inudstry to carry on unbridled though on 0844, 0845 and 0871 as they are in the pockets of the scammers like yourselves.

This despicable industry has only flourished because it has been built on deceit and untruths about the cost of the calls.

In the free enterprise USA where anti trust laws stop cartel like anti competitive behaviour of the 084/7 kind and require full price disclosure 0800 numbers for customer contact are the norm

To paint us the campaigners as unreasonable is outrageous.  It shows how effective our campaign now is that you the scammers who now like to pose as ordinary consumers on this website acctually think it is worth making posts.

As to the Grab A Grand Scam ad on this site I agree it is inappropriate in the context of this site because it has the same morals of the gutter as 09 quiz shows like The Mint.  However the owner of the site Daniel is content to leave it there and he claims that the income he derives from this banner ad and others does not exceed his costs in running the site.  As Daniel's business is a private company and does not have publicly available accounts we will obviously have to take his word on that point.

Clearly Grab A Grand must pay a lot more per hit than any other link Daniel could put on the site as in view of the criticism he has received over it if there was an equally profitable but less ethically objectionable link he could use I'm sure he would have done it by now.

By the way if you only like looking up alternative numbers even though strangely in the next breath you claim we want to get something for nothing (if this is how you feel then why are you doing it) then don't read the forum and just use the alternative numbers facility.

Have just discovered that the wholesaler used by Freeola to provide their broadband service are also misleading customers over the cost of telephone calls by claiming that 0870 is National Rate

www.entanet.co.uk/index.php?id=104

Quote:


While it is their choice as to whether they should be using an 0870 number or not they should only be describing it as "Calls cost up to 8p per minute from BT landlines" and not as National Rate.

I wonder if I need to start another thread under the name of Entanet to draw their attention to this matter?

I must admit myself, I only signed up to Freeola due to the 3 month contract with no penalties if you leave.

I was going to go with Aquiss or IDnet but couldnt afford the activation fee, seems good so far though.

Only bad thing was BT messed up my line(its new) so I phoned up sales and was on hold for about 20 minutes before getting through, and the guy on phone seemed uninterested.

Their email support is very fast though! I sent an email and it was replied to 6 hours later, and again a few days ago as I had a phone number change on my line, and it was changed within 12 hours!

Hmmm - must say a very interesting read.

NGM's Ghost, I think that what you have wrote is true in every way, and I must admit I was shocked to see a responce from the company itself,   (that is if it's genuine?   )

Personally speaking, I will NOT deal with any company who uses these numbers, especially if they refuse to provide the Geographical number behind the 084* / 087* number.
I think it has taken a while but it does appear that a lot of companies are waking up to the fact that we will NOT be ripped off any longer.

Every time I see these numbers I now ask for the landline number it redirects to, regardless or not if I use the company, I must say that a lot of companies I have spoken to do oblige.  

NGMsGhost, don't you think you are getting just a little bit too upset?
I used to work on tech support for Freeola when they were based at Sawbridgeworth, and I can tell you for a FACT that you will get 100% better customer service than you would with an ISP such as Demon (first hand experience of Indian call centers). When I worked at freeola Danny was one of my superiors and he is a genuine guy who knows his stuff..so give him a break. I agree with the 'national rate' wording but if you check the website it has now been changed.

'You still dodge the fact that your Sales number is on an 0871.  That is just really dumb.  Your Entanet competitors do not use 0871 numbers at all and especially not Sales - there is a reason.'

And who are you to give out business advice? How much do you know about Freeola? Ever used them? I mean hey, at least they give a number that you can call..try getting hold of Bulldog sales line...oh wait there isn't one.
Compared to the big players, Freeola is a relatively small ISP but as Danny said you will receive high level support from trained staff in the UK. In fact the only reason I came across this thread is because I am going to be signing up to Freeola in the next month because I didn't want to deal with companies such as Demon and Tiscalli who don't care about their customers!

And I can't believe you have considered against an Entanet reseller because of an 0870 issue, how misinformed you must be..so who are you going to plump for then? AOL? NTL? Even if you DID need to contact Freeola tech support, their FREE email response would be quicker than waiting on hold with a 'big' ISP. Trust me you are a fool if you are going to put this company down