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SAYNOTO0870.COM › Main Forum › Geographical Requests › Pentax digital camera support

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Pentax digital camera support (Read 9,741 times)

hailstones

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Pentax digital camera support
Nov 27^th, 2006 at 8:18pm

Although I got this number from Amazon: 01753 792731, choosing Option 1 now has a message saying "For digital camera support dial 0870 736 8299". Other Enquiries (Switchboard) 01753 792792 not much better when asked to put me through - told me to call the 0870 number.

Needless to say, zero response via e-mail.

Annoying!
BTW, this seems to be a bit of a trend to prevent Geographical phone access. Also noticed at CIS Insurance who now prompt to call their 0845 number instead.

Angry

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bbb_uk

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Re: Pentax digital camera support
Reply #1 - Nov 28^th, 2006 at 6:37pm

I wasn't sure if you were just letting us know about Pentax or if you wanted their geographical number?

Pentax's 'Contact Us' page lists all geographicals except for digital camera support where the 0870 is listed. I also noticed that no fax is available.

The reason for this could be that they want to obtain money for support so change their numbers or they've outsourced their digital camera support to another company.

A 192.com search revealed 01753 792 792 which isn't listed in the contact us page of Pantax's website so you could try that.

If no luck then we would need to know if they've outsourced their Photo support to another company and we would need the name of that company.

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hailstones

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Re: Pentax digital camera support
Reply #2 - Nov 28^th, 2006 at 7:18pm

Thanks for your response. I did want the geographical number.

I did try 01753 792 792 but it is menu driven and quotes the same 0870 number when selecting the support line.

I will ask the customer services team if indeed they have outsourced the operation, which I doubt. Just making a few quid from the punters with failed equipment!

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Dave

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Re: Pentax digital camera support
Reply #3 - Nov 28^th, 2006 at 8:47pm

Looking around for numbers for Pentax, I noticed alot start 01753 7927xx. I went through the whole lot, 01753 792700 through to 799. Just over 60 of them are not recognised/NU. Those that are in service are spread across the block and aren't all together. The following is a list of some that may be of help:

700 same recording as 792 (switchboard)
721 Photographic sales
723 Medical sales
732 CCTV dep't
733 Icecare Medical Service (or something like that)
761 For responding to estimates
767 Menu same as on 731

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hailstones Newbie Offline Posts: 4 Kent Gender:	Re: Pentax digital camera support Reply #4 - Nov 28^th, 2006 at 9:32pm My, you have been busy! Thanks for that feedback and all your help so far.
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Dave

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Re: Pentax digital camera support
Reply #5 - Nov 28^th, 2006 at 10:45pm

I found a page giving the press office as 01753 798119 so I've tried all numbers 01753 798100 through to 199. Just over half are out of service.

102 Someone of "Customer Service Technical"
171 Menu: Opt 1: Sales, Opt 2: Service & technical, Opt 3: other enquiries You guessed it; the option for digital support gives the 0870 number

There's most probably other Pentax numbers and the only way to find out what they are is to try ringing them. I have successfully found numbers using this method.

« Last Edit: Nov 28^th, 2006 at 10:48pm by Dave »

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hailstones Newbie Offline Posts: 4 Kent Gender:	Re: Pentax digital camera support Reply #6 - Nov 29^th, 2006 at 7:05am I admire your dedication to the cause! I will have another hunt round or maybe sweet talk someone in customer services If I find it I will be back. Thanks again.
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bazboy

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Pentax number
Reply #7 - Nov 28^th, 2008 at 11:06am

This is my first posting and I 'think' I have remembered the rules. I if breech any I apologise, it is accidental and not because of rudeness. (I haven't added any tags - should I have done?)

Please can anyone help me with a geographical number for the camera company Pentax, Pentax House, Heron Drive, Langley, Slough, Bucks SL3 8PN? The only number I have is 0870 736 8299.
It will cost me enough to have the camera sensor cleaned without adding 087 charges.
Thank you
Bazboy

~ Edited by Dave: Thread joined to existing one

« Last Edit: Nov 28^th, 2008 at 2:27pm by Dave »

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jrawle Supreme Member Offline Posts: 708 Didcot, Oxfordshire Gender:	Re: Pentax number Reply #8 - Nov 28^th, 2008 at 11:25am How about the numbers on this page? http://www.pentax.co.uk/en/Company_Contact.html The number you quote is "Digital Support", but all the other numbers are geographical. You could try the customer services number. Alternatively, there is an option to e-mail each department, including Digital Support.
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bazboy Newbie Offline Posts: 2	Re: Pentax number Reply #9 - Nov 28^th, 2008 at 11:36am Thank you JRawle, not just for your reply but for being so quick. I will try your suggestions. Thank you again
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Dave

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Re: Pentax number
Reply #10 - Nov 28^th, 2008 at 2:29pm

bazboy wrote on Nov 28^th, 2008 at 11:06am:

Please can anyone help me with a geographical number for the camera company Pentax …

I have joined your thread to the existing one for Pentax. If you opted to receive an email when someone responds, you will need to re-subscribe now I've moved it by clicking here.

See above for some suggestions and let us know how you get on.

« Last Edit: Nov 28^th, 2008 at 2:30pm by Dave »

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