Hi, any help regarding how to contact BBC Recruitment for customer service (difficulty in using their 'new' and 'improved' online recruitment site) would be wholly appreciated.
www.bbchrdirect.co.uk - of course this domain isn't working yet, which is worrying enough.
The following is from their jobs.bbc.co.uk website:
'You can contact us by post or email:
BBC Recruitment
PO Box 48305
London
W12 6YE
Email: careers@bbchrdirect.co.uk
To comment and enquire about the BBC and its programmes: you can search for the correct e-mail address on the bbc.co.uk Contacting us information page. '
Of course no phone number at all is offered there. But because they've changed how they hold applicant details on their website recently, they sent a private message to me offering this number, which I have googled and haven't found a non-0870:
0870 333 1330
Because their new online recruitment system is just as stupid as their old one, I am not about to remain on hold on an 0870 number if I can possibly avoid it.
I thank you very much for your help in advance.