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T-Mobile Number Porting (Read 6,478 times)
Cara_xx
Newbie
Offline
Posts: 3
Manchester
T-Mobile Number Porting
Dec 15
th
, 2006 at 6:18pm
Does anyone have a geographic number for T mobile number porting (transferring your old number to them)? They only give 0870 6060139 and then when you phone and have gone through the press 1 for...., 2 for.... twice (!), they tell you that they are only open 9-5:30 Monday to Friday - obviously to get the most money from their premium rate call. Appalling behaviour....
~ Edit by Dave: Thread title amended.
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Last Edit: Dec 15
th
, 2006 at 9:14pm by Dave
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Cruz
Junior Member
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Posts: 97
Re: T mobile number porting
Reply #1 -
Dec 15
th
, 2006 at 7:27pm
Cara_xx wrote
on Dec 15
th
, 2006 at 6:18pm:
Does anyone have a geographic number for T mobile number porting (transferring your old number to them)? They only give 0870 6060139 and then when you phone and have gone through the press 1 for...., 2 for.... twice (!), they tell you that they are only open 9-5:30 Monday to Friday - obviously to get the most money from their premium rate call. Appalling behaviour....
Personally, I'd take that as an indication of the service (or lack thereof) I'd be likely to receive if I changed to them - and so I wouldn't.
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Cara_xx
Newbie
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Posts: 3
Manchester
Re: T-Mobile Number Porting
Reply #2 -
Dec 24
th
, 2006 at 1:43pm
Just to update - I emailed a complaint to T-mobile via their website and they phoned me and sorted it all out - must be the thing to do where there is only an 0870 number and no alternative can be found - eventually they have to get fed up with all the complaints and give us proper numbers to use!
The guy on the phone did tell me that I could have contacted them by dialling 150 from my mobile which he implied would be free (I'm not sure about this) but they didn't give this information in the instruction booklet so I didn't know about it.
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Golf_Paul
Junior Member
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Posts: 71
KC Land
Gender:
Re: T-Mobile Number Porting
Reply #3 -
Dec 24
th
, 2006 at 3:42pm
Calling 150 from your T-Mobile handset is indeed free, but only if you are already a Customer!
Didn't you need to port your non-T-Mobile number to them? In which case 150 may not work from other mobile operators.
You obviously did the right thing using email. I'm pleased you saved a bob or two
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shooz
Newbie
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Posts: 4
London
Gender:
Re: T-Mobile Number Porting
Reply #4 -
Feb 28
th
, 2007 at 12:23pm
Quote:
Calling 150 from your T-Mobile handset is indeed free, but only if you are already a Customer!
Not any more it's not. Now 50p per minute
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