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John Lewis Service Plan 0870 010 7887 (Read 8,464 times)
allegro
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John Lewis Service Plan 0870 010 7887
Jan 3rd, 2007 at 8:37am
 
Many electrical items bought from John Lewis are covered by an additional 2nd year guarantee without extra charge. Bravo John Lewis. However only 2 cheers because the contact point for claims is 0870 010 7887.

The guarantee scheme is run by Affinity Practice, Marsh Ltd of PO Box 7298, Witham, CM8 2WT

Google gave this web site which is clearly intended for their client companies.

http://www.marsh.co.uk/service/affinity/index.php

The JL Partnership is one of the most ethical and customer friendly retailers. It is sad that they have anything to do with 08xx numbers.

PS: I don't need a geo for this number yet, it's a "just in case" for the future.

~ Edited by Dave: Thread title amended
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« Last Edit: Feb 14th, 2007 at 11:30am by Dave »  
 
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heston1234
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John Lewis ServicePlan
Reply #1 - Feb 14th, 2007 at 9:04am
 
John Lewis have subcontracted their own brand Appliance Service to an insurance co:

John Lewis ServicePlan
Affinity Practice
Marsh UK Ltd
PO Box 7298
Witham
CM8 2WT

0870 010 7887

Marsh Ltd decline to give me the geographic telephone no. of this subsidiary.  Can anyone please help?[font=Sans-Serif][/font]
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lompos
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Re: John Lewis ServicePlan
Reply #2 - Feb 14th, 2007 at 10:30am
 
Try one of these numbers (from 192.com):

MARSH UK LTD GROVE HOUSE NEWLAND STREET WITHAM ESSEX CM8 2UP
   
01376 506 213 
01376 516 241
01376 500 580 (fax)
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heston1234
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Re: John Lewis Service Plan 0870 010 7887
Reply #3 - Feb 15th, 2007 at 1:39pm
 
01376 506 213
01376 516 241

do not connect with customer service.  The switchboard asks one to redial the 0870 no!
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Dave
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Re: John Lewis Service Plan 0870 010 7887
Reply #4 - Apr 18th, 2007 at 3:27pm
 
Head office number for Marsh (from its website) is 020 73571000.
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