Many electrical items bought from John Lewis are covered by an additional 2nd year guarantee without extra charge. Bravo John Lewis. However only 2 cheers because the contact point for claims is 0870 010 7887.

The guarantee scheme is run by Affinity Practice, Marsh Ltd of PO Box 7298, Witham, CM8 2WT

Google gave this web site which is clearly intended for their client companies.

http://www.marsh.co.uk/service/affinity/index.php

The JL Partnership is one of the most ethical and customer friendly retailers. It is sad that they have anything to do with 08xx numbers.

PS: I don't need a geo for this number yet, it's a "just in case" for the future.

Try one of these numbers (from 192.com):

MARSH UK LTD GROVE HOUSE NEWLAND STREET WITHAM ESSEX CM8 2UP
   
01376 506 213 
01376 516 241
01376 500 580 (fax)

Head office number for Marsh (from its website) is 020 73571000.