iamian
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Sorry, I wasn't trying to be obtuse.
The IAM website which Crabtree noted has a very limited e-shop and shows only a small amount of merchandise, (Books, DVDs etc.) so the link is relevant, but not ultimately useful. There is a link to a "members only shop" which simply doesn't work or takes you back to the basic e-shop.
IAM house, Chiswick 0208 996 9600 deals with Institute matters, arranging the IAM test but not mechandise, all they will do is take your name and address and arrange a catalogue to be sent to you. Thereafter you are dealing with what appears to be a third party on 0870 062 5730, an "automated line" from which I still await any acknowledgement.
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