NGMsGhost wrote on Feb 5
th, 2007 at 10:56pm:
idb I feel almost as though I could have written your last post myself. I think you have identified all the key issues involving these abuses.
Interesting item about an incendiary device at the office of Capita today which revealed the full extent of their massive call centre and outsourcing empire.
When one notes the close connection between Capita and the Labour party I feel sure this is precisely why Ofcom are under strict instructions to totally fudge action on NTS revenue share while being quite happy to crack down on junk food advertising to children, encrypted Sky porn channels that dare to show real hard core porn, and needless silent calls that actually cost the incompetent companies that make them extra money.
I am surprised that there has not been an investigative documentary into Capita and its businesses. I read today that it has recently been awarded a contract to provide services to Swindon council (
http://www.sharecast.com/cgi-bin/sharecast/story.cgi?story_id=1057022).
I can confidently predict that the 01793 contact number on
http://www.swindon.gov.uk/ will not be around for much longer.
It really beggers belief that, on the basis of a couple of complaints about porn, Ofcom takes such disproportionate action against a satellite channel, yet with over one thousand complaints in the form of consultation responses to NGN charging, it does virtually nothing.
The only way forward will be for either some deaths resulting directly from the inability to get through to some wretched NEG 0844 number, or a catastrophic incident in the UK with the subsequent inappropriate use of, say an 0871 number, to get some politician to take a long hard look at what is going on. I wish for neither of these, but this is what it is going to take.
The lunatics are firmly in charge at Riverside House and they are not going to give up without a fight.