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SayNoTo0870.com E-Petition (Read 202,216 times)
NGMsGhost
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Re: SayNoTo0870.com E-Petition
Reply #75 - Feb 11th, 2007 at 10:32am
 
firestop wrote on Feb 11th, 2007 at 10:25am:
NGM,  why do these people still keep putting their heads above the wall??  Too easy for you - but I suppose some easy 'target practice' helps the day along!


I think they are still seething about just how much money they are going to lose and probably believe we are as stupid and gullible as the rest of the population that they so readily manage to ripoff with their call centre industry. Wink

Hence they just want to test out that theory with silly statements such as "but I thought Ofcom was dealing with the whole issue from 1st Feb 2008". Roll Eyes
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Re: SayNoTo0870.com E-Petition
Reply #76 - Feb 11th, 2007 at 10:50am
 
NGNsGhost,

Exactly what are you expecting from a regularity body in a world where genuine suppliers are offering genuine services through revenue sharing?  This site appears to campaign specifically about 'behind your back' revenue sharing on 0870 and from February 2008 this will explicitely be stopped.  Campaign won, they listened, how about a celebration rather than a moan?  Yes the public are going to be cofused what '08' means, traceable to the obvious fact that the whole concept upon which '08' was based no longer exists.  (It was a very useful and simplifying concept at the time.) The perception of '08' has now got to change from 'same as geographic' to 'you are paying for the service you are getting, but without the stigma and over the topness of 09'.  Campaigns are surely well under way for this change in perception.  '08' will also be regulated as such.  The correct place to simply telephone companies that need NTS will be '03' but surely it is correct to allow companies to keep 0870 WITHOUT revenue sharing when they consider continuity is of overiding importance.  This will just be a historic anomily resulting from intertia.  As for companies that because of odd circumstances can allow a connection but at unexpected rates PROVIDED they warn you free of charge each call that this is the case, are you campaigning to illegalise this and simply stop them from providing the connection at all?

(NB I have no vested interest ot inside knowledge of any of this at all, it is simply my view as a telephone subcriber.)

Yogi2
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NGMsGhost
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Re: SayNoTo0870.com E-Petition
Reply #77 - Feb 11th, 2007 at 11:21am
 
Yogi2 wrote on Feb 11th, 2007 at 10:50am:
NGNsGhost,

Exactly what are you expecting from a regularity body in a world where genuine suppliers are offering genuine services through revenue sharing?  This site appears to campaign specifically about 'behind your back' revenue sharing on 0870 and from February 2008 this will explicitely be stopped. 


No its a campaign against all hidden behind your back 084/7 call centre numbers including 0870 but also including 0844 5p per minute numbers like Patientline and all the current 0870 numbers that will undoubtedly mainly relocate to 0844, 0845 and 0871 as of 1st Feb 2008 to continue the same scam.  And the reason 0871 is to be allowed to continue on this number range and not forced to move to 09 is precisely because Jo Average will think it is the same charge as 0870 and so be taken in.  And although 0871 is going to nominally be under ICSTIS control a new weak as water regime will be developed without the normal ICSTIS brand and without call queuing being banned.   Most of the extortion happens through 10 to 20 minute long queues that are frequent on these numbers,

But you know all this and just hope that we dumb saps will go away and stop attacking your beautiful money extorting machine.

People like you don't even have a conscience about patients having to paying a 450% surcharge over normal Payphone 01/02 prices to call their doctors on 0844 numbers due to NEG Patientline.  Read the site and its content and you will soon know the problem of if you are £ signs in your eyes 084/7 call centre man you will pretend these previously normal phone calls are now "value added" in some inexplicable way.  The only value added of course is in fact the ramped up cost of the phone call. Wink Roll Eyes Angry Angry Angry
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« Last Edit: Feb 11th, 2007 at 12:31pm by NGMsGhost »  

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bbb_uk
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Re: SayNoTo0870.com E-Petition
Reply #78 - Feb 11th, 2007 at 12:25pm
 
[quote author=Yogi2 link=1168437871/75#76 date=1171191002]Exactly what are you expecting from a regularity body in a world where genuine suppliers are offering genuine services through revenue sharing?[/quote]If genuine suppliers are offering genuine services via these numbers then why is it most teleco's, businesses and government departments, etc claim these numbers are either local or national rate?

[quote author=Yogi2 link=1168437871/75#76 date=1171191002]This site appears to campaign specifically about 'behind your back' revenue sharing on 0870[/quote]As mentioned by NGMGhost, it's not just 0870.  It's all the hidden revenue on 0844, 0845, 0870 and 0871 numbers we campaign against.

Many companies, etc are using these numbers not for the call features available but mostly because they can earn money from people calling them (ie their customers) without their knowledge.

Do you really think if the truth is told about these numbers like "they don't cost local/national rate", "they can cost upto 40p a minute from some mobile networks" and "the company you are ringing in most cases is receiving money from the call including whilst they keep you waiting", that these numbers would be as common as they are now?

I believe the answer is no.

A perfect recent example is BA.  Now BA normally use 0870 for everything but due to a press-releases about 0870 making companies money, they decided to use an 0845 for the lost luggage claims number.  Then shortly after a newspaper article stating that BA actually made money from people calling about their lost luggage even on an 0845, BA then used a freephone so as not to attract unwanted attention like they were profiting from those who had to ring their lost luggage line despite the fact that BA lost it in the first place.
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« Last Edit: Feb 11th, 2007 at 12:30pm by bbb_uk »  
 
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NGMsGhost
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Re: SayNoTo0870.com E-Petition
Reply #79 - Feb 11th, 2007 at 12:36pm
 
[quote author=bbb_uk link=1168437871/75#78 date=1171196700]A perfect recent example is BA.  Now BA normally use 0870 for everything but due to a press-releases about 0870 making companies money, they decided to use an 0845 for the lost luggage claims number.  Then shortly after a newspaper article stating that BA actually made money from people calling about their lost luggage even on an 0845, BA then used a freephone so as not to attract unwanted attention like they were profiting from those who had to ring their lost luggage line despite the fact that BA lost it in the first place.[/quote]

But now Willie Walsh has brought in an even more pernicious hidden  BA charge, that he knows will trip up many passengers without them realising in advance and before it is too late, on taking a second suitcase on a flight that is out all proportion to the actual cost of conveying that second bag.

These days businessmen don't seem to want to charge a fair price for a fair service but want to have a low headline price to sucker the punters in before then hitting them with numerous hidden unscrupulous charges they weren't expecting.
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NGMsGhost
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Re: SayNoTo0870.com E-Petition
Reply #80 - Feb 11th, 2007 at 12:50pm
 
Yogi2 wrote on Feb 11th, 2007 at 10:50am:
Campaigns are surely well under way for this change in perception.  '08' will also be regulated as such.  The correct place to simply telephone companies that need NTS will be '03' but surely it is correct to allow companies to keep 0870 WITHOUT revenue sharing when they consider continuity is of overiding importance.  This will just be a historic anomily resulting from intertia.


What should have happened is that all revenue sharers were forced to move off 08 to 09 or possibly as a compromise to 06 for lower cost revenue sharers with a slightly less stringent regime on queues (but say no more than 5 minutes maximum and only 2 minutes as a maximum average queue).  Instead people who want to do the right thing have to move to the 03 range if they have an 0845 number and this is quite wrong as these are mainly charities, the Police, local government, Inland Revenue etc.  0845 should also have become geographic rate on 1st Feb 2008 if not sooner.  The excuse about the very fast declining dial up industry is totally bogus.  They would have had no trouble migrating customers to 0844 or wherever else just as 0870 users will have no trouble relocating to 0844 or 0871.  If changing numbers is such a pain they why are 0845 voice number users in the public and charitable sectors who don't want to charge extra being forced to do just this.

Quote:
As for companies that because of odd circumstances can allow a connection but at unexpected rates PROVIDED they warn you free of charge each call that this is the case, are you campaigning to illegalise this and simply stop them from providing the connection at all?


Please specifiy the "Odd Circumstances".  I can only think of a cynical circumstance of mobile phone companies wanting to charge their callers extra for calls that impose no additional costs on them.  When I went to a  meeting at Ofcom for consumers on the NTS proposals I couldn't get Sean Williams to give a straight answer on this topic.  It is a obviously some cosy and seedy deal with the telecoms industry to allow the 0870 ripoff to continue in some form.

Yes I do want these 0870 numbers to be illegalised for any additional charge.  If you want an additional charge then move to 0871 or 0844 and declare it properly.

Quote:
(NB I have no vested interest ot inside knowledge of any of this at all, it is simply my view as a telephone subcriber.)


I simply don't believe you.  Why would an ordinary customer who didn't mind how much he paid for calls go to such much trouble to read up on the consultation proposals? Wink Roll Eyes

An 084/7 call centre MD perhaps on his day off trying to wear two hats and to pretend he is an ordinary phone consumer for the purposes of this conversation.  But obviously not due to bringing all the NTS proposal knowledge and business vested interest with him/her.
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« Last Edit: Feb 11th, 2007 at 12:50pm by NGMsGhost »  

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Re: SayNoTo0870.com E-Petition
Reply #81 - Feb 11th, 2007 at 2:31pm
 
NGMsGhost wrote on Feb 11th, 2007 at 12:50pm:
What should have happened is that all revenue sharers were forced to move off 08 to 09 or possibly as a compromise to 06 for lower cost revenue sharers
As an even better compromise which probably would have been more effective is that Ofcom ensured us public were aware of the actual costs of these numbers (and the fact they can vary substantially in some cases), stop the misleading local/national rate lie, and admit that revenue sharing albeit smaller still exists.  I like to believe that if the public was aware of this honest approach then most companies would be shamed into changing to a lower cost range numbers and even going back to geographical (or the new 03x).

Quote:
The excuse about the very fast declining dial up industry is totally bogus.  They would have had no trouble migrating customers to 0844
I agree.  A lot of big/main dial-up providers have already migrated to 0844.  Wanadoo/Orange is the latest that I'm aware of.  They (Wanadoo/Orange) displayed a message on screen when you dialled-in using their 0845 and gave you the option of downloading their new dialler software or manually changing dial-up settings to their new (obviously more expensive) 0844 number.

This proves despite what Ofcom said (and what ISPs told Ofcom), that its entirely possible.  It seems to be that when companies want to change/migrate numbers then that is fine but when forced to (or the threat of) change, then they go back moaning to Ofcom that the costs would be too great and couldn't be done.  There is absolutely no difference, that I can see, in cost if a company changes numbers of their own free-will or forced to do so and given time to change.  This is why Ofcom allowed a massive 19months nearly before the changes happened to 0870.

Yogi2 wrote on Feb 11th, 2007 at 10:50am:
(NB I have no vested interest ot inside knowledge of any of this at all, it is simply my view as a telephone subcriber.)
NGMsGhost wrote on Feb 11th, 2007 at 12:50pm:
I simply don't believe you.  Why would an ordinary customer who didn't mind how much he paid for calls go to such much trouble to read up on the consultation proposals? Wink Roll Eyes
I agree with NGMsGhost here for reasons mentioned already and the fact that you mention NTS.  No normal/average person is aware of what NTS is.  To them, 08x are known as 'local' or 'national' rate.  If really lucky some maybe aware of them being non-geographical rate but definitely not NTS.

Most of all, all normal/average persons that have become aware of the expense behind these numbers and/or the fact that they earn the company/gov dept money, have used this site to look for alternatives and ask for alternative to 08x numbers and generally comment on them being unknowningly ripped-off.

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« Last Edit: Feb 11th, 2007 at 2:54pm by bbb_uk »  
 
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Re: SayNoTo0870.com E-Petition
Reply #82 - Feb 12th, 2007 at 10:30am
 
Has anyone else had problems trying to sign the petition recently?   I signed some weeks ago & my husband tried to sign this one (& to anti road pricing one) yesterday.   He completed the process & received the message that emails had been sent but these have not arrived nearly 24 hours on nor is there any explanation for this (when I have signed these petitions it sometimes took a while but not more than minutes).   He & I do share an email address but surely this shouldn't cause a problem as many people are the same and that would effectively disenfranchise 50% of them!   He has tried again a few minutes ago & the site now says it is too busy to take signatures & to try again later - do I smell a rat?    How many people will bother to try again?   Is this a way for the govt to stifle views they don't like?
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NGMsGhost
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Re: SayNoTo0870.com E-Petition
Reply #83 - Feb 12th, 2007 at 11:17am
 
No problems here with signing several petitions.

Your email provider may be blocking the confirmation email as spam for some reason or they may only allow the same email address once but if so you would think they would say so when you tried to sign the petition.

You really ought to get your own email address Barbara.  Sharing an email address with your hubby is just not good practice.
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Re: SayNoTo0870.com E-Petition
Reply #84 - Feb 12th, 2007 at 11:19am
 
The petitions website seems to be down at the moment, but I recall reading in the FAQs that although you can sign up two people at the same address, you cannot sign more than one name per email address.  They explain why they came to that decision somewhere in the FAQ   Smiley
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Re: SayNoTo0870.com E-Petition
Reply #85 - Feb 12th, 2007 at 11:54am
 
Did find answer in FAQ, have set up separate email address for my husband (he was using mine since he had been "made redundant" after 26 years with Local Authority by trendy youngish New Labour Chief Exec under weak LibDem council - sorry about political point but thought NGM's Ghost might appreciate it!)   There was no problem with my ISP/email provider as I had had no problems at all.   It still took ages to sign after I had set up his address so they need to look at that.   Re their reason for refusing to accept signatures from those sharing email addresses, it is really rather pointless as anyone can set up additional addresses in the names of people they know or vote for other people if they know their addresses & passwords.
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Re: SayNoTo0870.com E-Petition
Reply #86 - Feb 13th, 2007 at 11:23am
 
Numbers roaring ahead now (5.5K) due I guess to the publicity of the Road Toll poll during the last few days as several other petitions have been also given a big boost (particularly the populist topics). Now 24th in list. Although we have been overtaken by 3 we are still going up strongly.

Site was on its knees for much of yesterday I guess due to volume and it is still partly broken as it is giving an old figure of 4708 which isn't changing on the first screen for the 0870 petition.

Also note there are more guests on this site now, which I assume is a knock on consequence.

There was also a boost after NGM Ghost publicised this earlier elsewhere.
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Re: SayNoTo0870.com E-Petition
Reply #87 - Feb 13th, 2007 at 11:33am
 
The anti 084/7 petition is gaining numbers rapidly but now staying around 25th in the list after initially zooming up a lot of places. So as it reaches the top 25 there are other petitions in the top 25 that seem to appeal just as much to potential signatories is how it rather looks.

The anti 084/7 petition also isn't making progress nearly as fast as "scrap speed cameras" from Paul Smith of www.safespeed.org.uk and spiritually supported by most www.abd.org.uk members such as myself.  This only had 100 signatures when I signed it a couple of days ago, just after it started, but now has over 6,000 and is already well ahead of the anti 084/7 petition.  I would anticipate scrap speed cameras reaching the top 5 before very long.
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Re: SayNoTo0870.com E-Petition
Reply #88 - Feb 13th, 2007 at 11:59am
 
NGM Ghost: The 3 that have past the 0870 petition are: Speed cameras (as you pointed out), funding for Red Arrows and the CBT petition. Nothing else is coming up from behind at present, but having said that when they do they can come up fast!

Interestingly the 0870 petition is now catching the CBT petition again. The Red Arrows petition was collectiing signatures at almost the same rate as the 0870 petition (the difference grew and dropped) for days then there was a big boost.

My interpretation on this is that the extra interest in the Road Pricing petitition caused a huge interest in other petitions in particular the Speed Camera petition. However it will cause little interest in a specialised topic like CBT.

Hence Speed Cameras rocket past 0870, but 0870 now catches up CBT.

The red Arrows are popular and well known so they will pick up signatures.

Unless a whole new batch of popular petitions come on the scene (which they might do) there are still a few petitions ahead that the 0870 petition will pass, BUT the numbers of extra votes needed now to move up a place makes it much slower progress.
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Re: SayNoTo0870.com E-Petition
Reply #89 - Feb 13th, 2007 at 12:22pm
 
Keith wrote on Feb 13th, 2007 at 11:59am:
My interpretation on this is that the extra interest in the Road Pricing petitition caused a huge interest in other petitions in particular the Speed Camera petition. However it will cause little interest in a specialised topic like CBT.


The Speed Camera petition is also being promoted by www.safespeed.org.uk to their members and is a much populist message than 084/7 as rather than people simply having to pay few quid a month extra for phone calls they may lose their whole driving license and thus their livelihoods.

My sister got two fixed penalty tickets from speed cams on just one day last year and yet she is not a fast driver.  Ironically the fast drivers like me are fare more eagle eyed about looking out for and slowing down for speed cams because otherwise we know we might not have a driving license at all before long. Shocked
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