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Request; BT Digital Vault (Internet Services Help) (Read 4,106 times)
berto2002
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Request; BT Digital Vault (Internet Services Help)
Jan 21st, 2007 at 11:00am
 
Hello everyone.
I have just signed up for BT digital vault. The only help available is through 0870 240 3349 which is their Internet Services Helpdesk. I am unable to find the geographical number for this service. I did ask them on the phone and also asked for an email but the India call centre guy was not able to give me anything. Can anyone help with this number?
Kind Regards,
Rob
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lompos
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Re: Request; BT Digital Vault (Internet Services H
Reply #1 - Jan 21st, 2007 at 11:09am
 
there is an email enquiry form for BT Digital Vault here:

http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_afdpage.php?p_sid=OClC9...
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lompos
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Re: Request; BT Digital Vault (Internet Services H
Reply #2 - Jan 21st, 2007 at 11:17am
 
also keep in mind that, if you must phone them, 0870 calls from BT residential landlines only cost 1.5p/min + a 3p connection charge at weekends.
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berto2002
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Re: Request; BT Digital Vault (Internet Services H
Reply #3 - Jan 21st, 2007 at 11:35am
 
Thank you enormously for the email link; I could just not find it!
I don't have a BT line to call from (I am an NTL customer and don't take the phone service)
If my problems with the service persist I shall use the email link until we can come up with a geo number for them.
Thanks again
Rob
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