moneysavin wrote on Feb 5
th, 2007 at 10:43am:
I am a Virgin Net Broadband Customer.I had a letter from their billing manager today saying that Virgin Media will collect my d/d in future as they are becoming part of that group.
It finishes by saying "if you have any questions or would like to talk to our team ,just give us a call on on 0870 013 0070.*
*Calls from UK Landlines will be charged at your standard local rate. Calls from mobiles may vary. Calls may be monitored and recorded.
Will these communication companies never learn.
I have just received the same letter., and am going to e-mail them pointing out the error of their ways,(how/why should a telco get this wrong?,is it because they continually strive to deceive?).
Who would be the best person to address the e-mail to? no point with ASA or OfCon as they do not police personal mail, Trading Standards will not be interested!