getagrip wrote on Feb 14
th, 2007 at 11:04pm:
Keith wrote on Feb 14
th, 2007 at 10:53pm:
They must get a reduction in charges (which is equivalent to income) OR whoever negotiated the deal should be fired for the huge waste of tax payers money that could have been saved by generating an income stream lie any other 0870 number does.
I have asked a GLA member and an MP to look into this particular incident. No response so far.
you have to remember at the time (it takes government ages to do anything) that 0870 was acceptable to use. PITO projects take a long time to carry out.
**just my view***
What is acceptable and what is appropriate are two entirely different concepts seemingly overlooked by PITO. This organization is supposed to be technically competent and is supposed to have an understanding of telecommunication issues ito police and emergency service at a level greater than the average citizen. Now, on July 7, a couple of years back, after a major incident, and one where there is a reasonable expectation that international inbound calls would follow such an incident, the hopeless and hapless PITO issues a telephone number that firstly cannot be dialled consistently from overseas, and secondly is charged at a premium for various UK callers. Now, I am not a telecommunication expert, however I am aware of the difficulties using NGNs where international access is required and expected. PITO *is* the so-called expert, yet it fails to use sufficient foresight to get this right on the day, despite it actually being advised, as far as I can tell, by C&W of the potential problems. PITO focussed only on the cost. It is this dammning indictment that should have led to Webb and others responsible to get the heave-ho but of course no sanctions happened, leading PITO to generate yet more stupidity later on by the introduction of 101 and the further use of NGNs by police forces. As I said, PITO is supposed to understand and deal with these issues. It doesn't. Much like Ofcom and ICSTIS, it is a wholly inappropriate body when it comes to providing telecommunication services fit for a first-world economy and for the average UK citizen-consumer.