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Premium Rate Services (PRS) in turmoil (Read 19,537 times)
firestop
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Re: Premium Rate Services (PRS) in turmoil
Reply #15 - Mar 13th, 2007 at 1:02pm
 
Caught a fleeting glance of what looked like a 'larger section' of small-print at bottom of screen on 'This Morning' competition phone-in, today.
The last line appeared to say that calls made after the closing time would not count - BUT may still be charged???

Is this a way to get round the original scam, by saying you can still be charged after it's all over?

Or has my eyesight let me down?
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Dave
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Re: Premium Rate Services (PRS) in turmoil
Reply #16 - Mar 13th, 2007 at 1:06pm
 
firestop wrote on Mar 13th, 2007 at 1:02pm:
Caught a fleeting glance of what looked like a 'larger section' of small-print at bottom of screen on 'This Morning' competition phone-in, today.
The last line appeared to say that calls made after the closing time would not count - BUT may still be charged???

But surely when the lines are closed, they should not answer. Either they should be engaged or just ring out or another non-chargeable state.

Those late night TV quiz shows are an excuse to print money. Telling callers that "lines are closed now" may not stop them calling anyway.
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firestop
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Re: Premium Rate Services (PRS) in turmoil
Reply #17 - Mar 13th, 2007 at 3:04pm
 
Agree, Dave.
Was hoping to get confirmation of what I think I saw, from someone else, as I only noticed the 'terms' at the last minute and couldn't bear the thought of continuing to watch till it was put on again (was Channel hopping at the time!).
It was only that the 'block' of 'terms' seemed larger than normal for these things that caught my eye and I quickly read them.
Anyone else confirm (or otherwise?).
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bbb_uk
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Re: Premium Rate Services (PRS) in turmoil
Reply #18 - Mar 13th, 2007 at 7:13pm
 
firestop wrote on Mar 13th, 2007 at 1:02pm:
Caught a fleeting glance of what looked like a 'larger section' of small-print at bottom of screen on 'This Morning' competition phone-in, today.
The last line appeared to say that calls made after the closing time would not count - BUT may still be charged???
I agree with Dave.  The very least they could do is put a non-chargable message on there stating that the competition or whatever has now shut.

Try and get confirmation of this as surely it's not right and I would expect (well hope) that ICSTIS would agree with us on this matter.
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idb
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Re: Premium Rate Services (PRS) in turmoil
Reply #19 - Mar 14th, 2007 at 12:52pm
 
Even "Blue Peter" is in on this:

Blue Peter sorry for fake contest

http://news.bbc.co.uk/1/hi/entertainment/6449919.stm

<<
The BBC has apologised for faking the results of a competition on children's programme Blue Peter last November.
A technical problem meant that viewers calling in for a competition were not getting through to the studio.

A member of staff asked a child who was visiting the show to pose as a caller and answer a question live on air.

BBC Children's controller Richard Deverell called the incident a "serious error of judgement". The BBC did not make money from calls to the programme.

Viewers who did ring in were charged 10p per call, with 3.5p going to children's charity Unicef.

However, the child who posed as the winning caller took home a prize chosen from a selection of children's toys.
[...]

Blue Peter will broadcast an apology to viewers on Wednesday's edition of the show. A winner will also be chosen from the callers who contacted the programme on 27 November, 2006.

"I would like to apologise unequivocally to viewers, to all the children who took part in the competition," said Mr Deverell.

"We have already apologised directly to the child involved and her family for this incident."

A freephone number - 08000 565 363 - is available for viewers who took part in the competition and would like more information.

[...]
>>
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bill
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Re: Premium Rate Services (PRS) in turmoil
Reply #20 - Mar 14th, 2007 at 4:38pm
 
idb wrote on Mar 14th, 2007 at 12:52pm:
Even "Blue Peter" is in on this:

Blue Peter sorry for fake contest

http://news.bbc.co.uk/1/hi/entertainment/6449919.stm

They've all learned so very well from our politicians, haven't they? 

"Is there a chance we can make a few bob on the quiet here without the punters realising it?" 

"Yes."

"OK, go for it.  But keep it quiet"
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« Last Edit: Mar 14th, 2007 at 4:38pm by bill »  
 
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jimjim
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Re: Premium Rate Services (PRS) in turmoil
Reply #21 - Mar 19th, 2007 at 2:17pm
 
kk wrote on Mar 10th, 2007 at 5:04pm:
Make a second request quoting Freedom of Information Act. You must give an address for the reply.


Recieved a reply today from the BBC  r.e  FOI

"I attach an explanatory note about BBC's use of 0870, 0845, 0800 and premium rate  telephone numbers.  You will see from the note that the BBC does not make any money for itself from audience phone calls.

The explanatory note is also available on our Publication Scheme under the Organisation & management section: www.bbc.uk/foi

Please note that the information you requested is not covered by the Freedom of information Act 2000 ("The Act").  Your request falls outside the scope of the Act because the BBC and the other public service broadcasters are covered by the act only in respect of information held for purposes "other than those of journalism, art or literature" (see Schedule 1 Part V1 of the Act).  We are not therefore obliged to supply information held for purposes of creating the BBC's output  (i.e. our programmes) or information that supports and is closely associated with these creative activites.

The BBC does not offer an internal review when the information requested is not covered by the Act.  If you with our dicision you can appeal to the Information Commissioner."

Well that's as clear as mud, what a complete waste of time !!!
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« Last Edit: Mar 19th, 2007 at 2:19pm by jimjim »  
 
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idb
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Re: Premium Rate Services (PRS) in turmoil
Reply #22 - Mar 21st, 2007 at 10:27pm
 
The highly competent minister, Ms Jowell, is now on the case, so I'm sure everything will be resolved considering her outstanding track record with telephone scamming:

http://www.nma.co.uk/Articles/32420/Tessa+Jowell+looks+into+premium+rate+complai...

<<
Tessa Jowell looks into premium rate complaints

Tougher laws may be brought in against broadcasters who exploit viewers with premium rate mobile marketing campaigns, culture secretary Tessa Jowell said today.

The cabinet minister said that if regulators Ofcom and Icstis failed to satisfy her she would look at giving them more legal powers.

In an interview published in The Times, Jowell said she was taking complaints of misleading and exploitative phone-ins seriously.

[...]

Ms Jowell said: "My message to the broadcasters is that they must never forget the level of trust that people hold in public service broadcasters and you lose that trust and confidence at your peril.

"So any activity that exploits people - which extracts from them more money than they intend to spend - I think has got to be clamped down on very hard.

"Let's judge whether the existing legislation gives Ofcom and Icstis enough regulatory control and, if not, let's review it, because there is clearly a problem that has been growing because of an enthusiasm for a certain type of television," she added.
>>
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