http://www.globalbaggagesolutions.com/email.htm

Sucron House
Copson Street
Withington
Manchester

............."Our call centre is predominantly staffed by experienced baggage facilities agents who have previous experience gained with handing agents and other airline baggage facilities."
So they also have quite a few people with no idea of what they are doing, and the very simple spelling mistake gives you a company to be confident of.
You were lucky to even get that 0870 number. Google and others can't seem to locate any number for them.

192 confirms their address, but gives it as 11a Copson St. Some back office, or a flat above a shop.
Post code is M20 3HE

Apart from phoning you can also send an email to Global Baggage Solutions via their website:

http://www.globalbaggagesolutions.com/email.htm