I have been given the NGN 0870 513 3399 to get pre-sales(!) answers to queries about the BT Featureline service. Anyone got a cheaper alternative?

Thanks, Steve

Thanks - and congratulations - I can never find anything useful on BT's site except half a page of hype followed by an 'order now' button. They seem to think 'why make an effort when the world is full of mugs . . . '

Will try it and let you know where it get to. Thanks again.

Been enthusing about this site to all and sundry - hope it gets more notice so the big bullies get the message that 0870 doesn't make them look big - just cheap.

Kind regards
Steve

Thanks, Dave.

The 0800 389 2312 given on those pages is a general Business Sales Enquiry no. My queries were rather more specific than they could handle, so they put me through to the Featureline helpdesk - just as well it was 0800 or I would have rung off, the time it took.

Everyone I have spoken to has given me the 0870 513 3399 number, clearly thinking they were being very helpful by giving me the 'direct line'. I learned long ago that trying to disabuse the lowly minions in an organisation the size of BT is a waste of breath and everything. Now, if I could have a chat with the Managing Director . . .

Thanks for all your help,
Steve