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SAYNOTO0870.COM › Main Forum › Geographical Numbers Chat › 0870 pricing info obligations?

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0870 pricing info obligations? (Read 4,588 times)

digsby Newbie Offline Posts: 1	0870 pricing info obligations? Apr 7^th, 2007 at 11:47pm Hello, I know companies are not allowed to mislead in advertising and promotional materials, but can anyone tell me whether companies are under an obligation to provide pricing information (ppm) with any advertising of their 0870 numbers?
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Dave

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Re: 0870 pricing info obligations?
Reply #1 - Apr 8^th, 2007 at 3:42am

digsby wrote on Apr 7^th, 2007 at 11:47pm:

I know companies are not allowed to mislead in advertising and promotional materials, but can anyone tell me whether companies are under an obligation to provide pricing information (ppm) with any advertising of their 0870 numbers?

Companies do not have to tell customers of the price of calling their 0870 or 0844/0845/0871 numbers. IIRC some lower priced 09 numbers also don't have to have pricing notification.

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Re: 0870 pricing info obligations?
Reply #2 - Apr 8^th, 2007 at 4:22pm

Dave wrote on Apr 8^th, 2007 at 3:42am:

Companies do not have to tell customers of the price of calling their 0870 or 0844/0845/0871 numbers. IIRC some lower priced 09 numbers also don't have to have pricing notification.

Basically, there is no regulation surrounding these numbers.

The closest to regulation at this moment is just the ASA guidelines on advertising in non-broadcast adverts. Ofcom aren't doing anything really.

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: 0870 pricing info obligations? Reply #3 - Apr 8^th, 2007 at 4:31pm The only time pricing information must be given is for 09 numbers "which do not generally cost more than 50 pence are exempt from all ICSTIS requirements on pricing information" except for certain excemptions. See here for more on this, the ICSTIS Code of Practice 11th Edition.
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