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SAYNOTO0870.COM › Main Forum › Geographical Requests › H Samuel Jewellers (Signet Trading/Signet Group)

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H Samuel Jewellers (Signet Trading/Signet Group) (Read 22,718 times)

colvil

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H Samuel Jewellers (Signet Trading/Signet Group)
Apr 9^th, 2007 at 11:07am

First of all what a great site this is...Thank you.

I have a request, does anyone have a non geographicl number for Samuels the jewelers head office? I have a non geographical number for the store in the Trafford Centre, Manchester, but they won't, ahemm Can't ?? put me through. If anyone wants that number it is 0161 747 5691

Thanks for any help on this

~ Edited by Dave: Thread title amended

« Last Edit: Apr 9^th, 2007 at 5:48pm by Dave »

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colvil Newbie Offline Posts: 8	Re: H. Samuels Jewellers Reply #1 - Apr 9^th, 2007 at 11:16am Oops!! sorry I meant geographical number, not non geographical number. Duhh..well that was a good start for a first post !!
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Dave

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Re: H. Samuels Jewellers
Reply #2 - Apr 9^th, 2007 at 1:42pm

I gather you are looking for an alternative to the number on the contact page given on the website? That is 0845 609 2000.

From terms and conditions:

Quote:

"We" and "us" means Signet Trading Ltd. H.Samuel is a trading name of Signet Trading Ltd. which is part of the Signet Group.

Quote:

Company information
Signet Trading Ltd
3 Imperial Place
Maxwell Road
Borehamwood
WD6 1JN

Registered office:
15 Golden Square
London
W1F 9JG

Registered in England under no. 03768979

VAT Registration no. 233 000 924

Quote:

Contact us

If you have any questions relating to this website, please contact us:

* Email: Go to our Contact Us page
* Telephone: 0845 609 2000
* Write to: Customer Services Department, H.Samuel, Hunters Road, Hockley, Birmingham B19 1DS

It looks like the customer services are based at the Hockley address.

Putting the B19 1DS post code into 192.com business search reveals entries for Ernst Jones (another Signet trading name), "H Samuel Warehouse", Signet Trading Ltd and Signet Group Plc.

Some don't have any telephone/fax numbers by them. Fax for Ernst & Jones is 0121 6977913.

The website for Signet Group is www.signetgroupplc.com

The Signet contact page lists 0870 numbers and the 0121 fax number I mentioned above.

Googling reveals other numbers for Signet are 0121 697 7***.

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colvil

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Re: H Samuel Jewellers
Reply #3 - Apr 9^th, 2007 at 2:04pm

Thanks for that Dave, i googled and found the number you reffered to. I also found a couple of othewr numbers, such as the name and number of the company secretary.

I assume you by the fact you had put * for part of the number, it is not allowed to display numbers in the forum, so if you would like these other numbers, how can i advise you of them.

Thanks again

Colin

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Dave

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Re: H Samuel Jewellers
Reply #4 - Apr 9^th, 2007 at 2:13pm

colvil wrote on Apr 9^th, 2007 at 2:04pm:

I assume you by the fact you had put * for part of the number, it is not allowed to display numbers in the forum, so if you would like these other numbers, how can i advise you of them.

You can post numbers on here if you want.

The reason for the ***s is because several numbers begin with the same few digits which suggest to me that they have a block of numbers. These numbers will relate to the internal extension numbers, known as direct dialling in (or DDI).

For example, let's assume that they have four-digit extension numbers and extension 7123 can be called using 0121 697 7123

« Last Edit: Apr 9^th, 2007 at 2:14pm by Dave »

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colvil Newbie Offline Posts: 8	Re: H Samuel Jewellers Reply #5 - Apr 9^th, 2007 at 2:18pm Ok thanks. The company secretary for signet is Mark Jenkins 020 7317 9700, which is also the same number for Investor Relations (Tim Jackson) Hope these may be of help to someone Thanks again Colin
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Dave

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Re: H Samuel Jewellers
Reply #6 - Apr 9^th, 2007 at 6:03pm

colvil wrote on Apr 9^th, 2007 at 2:18pm:

The company secretary for signet is Mark Jenkins 020 7317 9700, which is also the same number for Investor Relations (Tim Jackson)

I suspect this is a switchboard number, hence the reason why the same number is given for different people. It also ends 00, so numbers in that office will probably follow on.

I've found some of Signet numbers, which I've added to the database. Search for signet group and they will come up. Wink

The best number at the moment is 0121 6977920. This is Signet's customer services.

0121 6977988 also answers "customer services", but no clue as to what it pertains to.

0121 6977895, 7898, 7900 and 7989 says that they are closed and should call back later.

« Last Edit: Apr 9^th, 2007 at 6:15pm by Dave »

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80GT Newbie Offline Posts: 7 England	H Samuel (jewellers) Reply #7 - Jul 30^th, 2007 at 5:59pm Does anyone have a geographical number please for H Samuel's Customer Services instead of 0845 609 2000? ~ Edited by Dave: Thread joined to existing one
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lompos

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Re: H Samuel (jewellers)
Reply #8 - Jul 30^th, 2007 at 6:48pm

H Samuel, Signet and Ernest Jones are all one group (jewellers).

Their head office is at:

ZENITH HOUSE,
THE HYDE,
BARNET
LONDON NW9 6EW

For customer services they provide the following contact details:

Customer Services and Feedback
UK: Signet Group plc
Hunters Road
Hockley
Birmingham B19 1DS

Telephone: +44 (0)870 909 0302
Fax: +44 (0)121 697 7913

The database has the following geographical numbers

For 0870 909 0301 - 0121 697 7400 (switchboard)
For 0870 909 0302 - 0121 697 7920 (customer services)

Suggest you try the cust. service number and let us know how you got on.

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80GT Newbie Offline Posts: 7 England	Re: H Samuel (jewellers) Reply #9 - Jul 30^th, 2007 at 7:51pm Thank you lompos. I'll try tomorrow and let you know.
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80GT Newbie Offline Posts: 7 England	Re: H Samuel Jewellers (Signet Trading/Signet Grou Reply #10 - Jul 31^st, 2007 at 5:23pm I actually wanted Customer Services for Website orders. I tried 0121 697 7920 supplied by lompos and they transferred me to the right departmet. Well done, lompos, and thank you.
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